01 Aug
|
Important Group
|
India
01 Aug
Important Group
India
Position Overview An affluent Emirati HNI family based in Dubai is seeking an experienced and highly professional House Manager / Estate Manager to oversee the day-to-day operations, hospitality standards, staff management, and maintenance of the Principal’s private residence(s). The ideal candidate will possess a strong background in luxury household management, estate management, five-star hospitality, or premium F&B; operations . Candidates currently or previously employed as House Managers, Estate Managers, Residence Managers, Resident Managers, Hotel Managers, Directors of F&B;, or Directors of Operations within luxury hotels, private estates, royal households, VIP residences, or UHNW family environments are strongly encouraged to apply. This role requires exceptional leadership, discretion, attention to detail, and the ability to deliver world-class hospitality and service standards within a private household setting. Key Responsibilities Estate & Household Operations Manage the overall operations of the Principal's residence(s), ensuring smooth day-to-day functioning at all times. Establish and maintain five-star hospitality and service standards across all household functions. Develop, implement, and continuously improve household SOPs, service protocols, and operational guidelines. Coordinate all household activities, events, guest visits, and VIP hosting requirements. Ensure the property is maintained to the highest standards of cleanliness, presentation, safety, and functionality. Staff Leadership & Management Lead, supervise, and develop a team of domestic and operational staff including but not limited to: Housekeepers Butlers Chefs and kitchen staff Drivers Security personnel Gardeners and maintenance teams Conduct staff scheduling, performance management, training, and succession planning. Instill a culture of professionalism, service excellence, accountability, and confidentiality. Manage recruitment, onboarding, and training of household personnel as required.
Hospitality & Guest Experience Oversee VIP guest arrivals, visits, family events, and special functions. Ensure exceptional dining experiences, service delivery, and event execution. Coordinate with chefs and service teams for family dining, private gatherings, and formal events. Maintain luxury hospitality standards equivalent to leading international hotels and private clubs. Property & Vendor Management Manage property maintenance, refurbishment projects, and preventative maintenance programs. Liaise with contractors, suppliers, and external service providers. Obtain quotations, negotiate contracts, and monitor vendor performance. Ensure all systems, equipment, and facilities remain operational and maintained to premium standards. Financial & Administrative Oversight Prepare and manage household operating budgets. Monitor expenses, procurement activities, and inventory controls. Review invoices, service agreements, and supplier contracts. Maintain accurate operational records and reporting for the Principal or Family Office. Compliance & Security Ensure adherence to household policies, security protocols, and confidentiality requirements. Oversee health, safety, and risk management practices within the estate. Maintain strict discretion regarding the family's personal, financial, and lifestyle matters. Candidate Profile Essential Requirements Bachelor's Degree in Hospitality Management, Business Administration, Hotel Management, or related discipline. Minimum 10 years of relevant experience in: Private household management, Estate management, Luxury hotel operations, High-end food & beverage operations, VIP or royal household environments.
Proven leadership experience managing multicultural teams. Solid budgeting, procurement, and operational management skills. Excellent command of English (written and spoken). High level of professionalism, integrity, discretion, and confidentiality. Willingness to work onsite at the Principal's estate. Preferred Backgrounds Candidates currently or previously serving in roles such as: House Manager Estate Manager Residence Manager Household Manager Director of F&B; Hotel Manager Resident Manager Director of Operations Butler Manager Private Family Office Hospitality Manager Preferred Experience Experience working with UHNW, HNI, VIP, Royal, or prominent family offices. Prior exposure to luxury villas, private estates, palaces, or multi-residence portfolios. Arabic language skills would be advantageous. Previous GCC experience preferred. Ability and willingness to reside on-site (live-in arrangement preferred). Key Competencies Luxury Hospitality Management Staff Leadership & Development Household Administration Estate Operations Management Guest Relations & VIP Services Event & Dining Management Budgeting & Cost Control Vendor & Contract Management Problem Solving & Decision Making Discretion & Confidentiality Cultural Awareness & Sensitivity Attention to Detail What Success Looks Like Seamless day-to-day operation of the Principal's residence. Consistently exceptional hospitality and guest experience standards. Well-managed, motivated, and high-performing household staff. Efficient cost management and vendor oversight. Proactive maintenance and presentation of the estate. Absolute discretion and trustworthiness in all dealings. Suitable candidates from luxury hospitality backgrounds (particularly Resident Managers, Hotel Managers, and Directors of F&B; from 5-star hotels) with strong people leadership and operational expertise will be considered alongside experienced House Managers and Estate Managers.
📌 House Manager (India)
🏢 Important Group
📍 India