We are looking for a customer-focused Key Account Manager to manage corporate client relationships, ensure seamless service delivery, and drive customer satisfaction within workplace dining and cafeteria solutions environments. Location: Hyderabad Responsibilities • Act as the primary point of contact for assigned corporate clients. • Build and maintain strong client relationships and stakeholder engagement. • Manage client queries, concerns, and escalations in a timely manner. • Coordinate with internal teams to ensure smooth service delivery and operational excellence. • Understand client requirements and provide customized solutions. • Conduct regular client reviews and ensure high levels of customer satisfaction. • Identify opportunities for account growth and business expansion within existing accounts. • Drive client retention through proactive relationship management. Desired profiles:
• Graduate with experience in Key Account Management, Client Servicing, Customer Success, or Relationship Management. • Strong communication, stakeholder management, and problem-solving skills. • Ability to manage multiple priorities in a fast-paced setting. • Experience in Corporate Food Services, Workplace Dining Solutions, Cafeteria Management, Hospitality, Aviation, or Facility Management preferred. • Immediate joiners preferred. Qualifications Bachelor's degree or equivalent experience Hotel/Hospitality/ in Business 3 years' of relevant work experience Fluency in Microsoft Office suite (Outlook, Excel, Word, PowerPoint, etc.) Excellent written and verbal communication skills