01 Aug
|
TP
|
Uttar Pradesh
POSITION: Retail Customer Support Associate ABOUT THE ROLE Join Teleperformance, a global leader in customer experience management, and represent a premium consumer electronics and technology brand. The role involves interacting with customers, resolving queries, providing product and service support, and delivering a world-class customer experience. KEY RESPONSIBILITIES: Handle customer interactions through designated support channels. Resolve customer concerns efficiently while maintaining service quality standards. Deliver exceptional customer experience and brand representation. Meet productivity, quality, and performance metrics. Maintain accurate records of customer interactions. COMPENSATION & REWARDS Annual CTC: 4.2 LPA • Monthly CTC: 35,000 Approximate Monthly In-Hand: 32,000 Additional incentives over and above salary. WORK SCHEDULE: 5 Days Working Per Week 9-Hour Rotational Shifts (Including 1 Hour Break) Effective Working Hours:
8 Hours Per Day Rotational Weekly Offs ELIGIBILITY Undergraduate with 6month Experience & Graduate Fresher Candidates Can Apply Minimum Age: 18 Years • Candidates pursuing regular/full time courses are not eligible. LEAVE POLICY: No planned leaves allowed during the first 3 months of employment. ADDITIONAL BENEFITS: One Way Cab Facility between (9:00 PM – 6:00 AM). Structured training and development. Career growth opportunities with a global organization. Dynamic and professional work environment. WHY TELEPERFORMANCE? Global Brand Recognition Excellent Career Progression Attractive Incentive Structure Opportunity to Support a Premium Technology Brand Learning, Development & Internal Growth Opportunities Contact Details: HR Nithik Salian- Email-
📌 Customer Support Specialist (Uttar Pradesh)
🏢 TP
📍 Uttar Pradesh