Key Responsibilities - • Manage and grow a portfolio of enterprise accounts. • Act as the primary point of contact for clients, conduct face-to-face client meetings, business reviews, presentations, and strategic discussions to strengthen client relationships. • Manage end-to-end website updates, campaign execution, offer listings, and catalogue management for client accounts. • Coordinate effectively with internal teams including Operations, Product, Tech, Design, Finance, and Marketing to ensure seamless campaign execution. • Analyze account performance, prepare monthly business reviews (MBRs), campaign reports, and provide actionable insights to clients. • Monitor competitor activities, industry trends, and campaign benchmarks to recommend opportunities for account growth and optimization. • Ensure high service quality,



Timely delivery, and adherence to client SLAs. Skill Set Required – • 3–6 years of experience in Client Servicing, Customer Success, Key Account Management, Campaign Management, or Account Management roles. • Proven experience in managing enterprise clients, stakeholder management and driving client satisfaction. • Solid analytical mindset with proficiency in Excel, reporting, and performance analysis. • Excellent presentation, communication, and stakeholder management skills. • Experience in Gift Cards, Loyalty, Rewards, Fintech, Payment, Incentive programs ,E-commerce, or BFSI will be preferred.

📌 Client Servicing Manager (Delhi)
🏢 Vouchagram India
📍 Delhi