We're Hiring: Japanese Customer Support Specialist (N1/N2) Location: Hyderabad Work Mode: Onsite Employment Type: Full-Time Are you a Japanese language expert passionate about delivering exceptional customer experiences? We are looking for a proactive and customer-focused professional to join our team and support clients through world-class service and problem resolution. Key Responsibilities: ✅ Respond to customer inquiries via email and live chat in a timely and professional manner. ✅ Build and maintain solid client relationships while ensuring high levels of customer satisfaction. ✅ Troubleshoot and resolve customer issues related to products and services. ✅ Collaborate with internal teams to efficiently address customer concerns. ✅ Develop in-depth knowledge of advertising products and services. ✅ Educate customers on product features, benefits, and best practices. ✅ Maintain accurate records of customer interactions in CRM systems. ✅ Generate reports on recurring customer concerns and provide actionable insights.



✅ Share customer feedback to support service enhancements and future marketing strategies. Required Qualifications: ✔ 2 years of customer support experience, preferably within the Advertising, Marketing, or Digital Media industry. ✔ Japanese Language Proficiency (N1/N2 certification preferred). ✔ Strong written and verbal communication skills in both Japanese and English. ✔ Excellent problem-solving and critical-thinking abilities. ✔ Customer-centric mindset with strong interpersonal and relationship-building skills. ✔ Experience using CRM platforms and customer support tools. What We're Looking For: Excellent communication and active listening skills Strong attention to detail Ability to work in a fast-paced, client-focused environment Passion for delivering exceptional customer experiences If you're ready to take the next step in your career and work with a dynamic team, we'd love to hear from you! Apply now or reach out directly for more details.

📌 Japanese Language Expert/ (Telangana)
🏢 MediaMint
📍 Telangana