About Us Mauli Sai Developers Pvt Ltd is a trusted name in the real estate and infrastructure sector known for delivering high-quality residential and commercial projects We are committed to customer satisfaction timely delivery and transparency in all our dealings Job Summary We are looking for a proactive and customer-focused CRM Executive to manage customer relationships coordinate post-sales activities and ensure a seamless experience for our home buyers The ideal candidate should have excellent communication and interpersonal skills with a strong grasp of CRM systems and real estate processes Key Responsibilities Manage and maintain relationships with clients from booking to possession Coordinate with internal departments Sales Legal Accounts Engineering to ensure timely execution of post-sales activities Handle client queries complaints and escalations professionally and promptly Maintain accurate and updated records of customer interactions in the CRM system Send timely communications regarding payment reminders documentation project updates etc Assist in agreement preparation registration processes and handover formalities Track payment schedules and coordinate with the finance team for collection follow-ups Organize and manage customer feedback surveys and improve service delivery based on insights Ensure all customer commitments made by the sales team are fulfilled Generate CRM reports and analytics as needed by management Job Type Full time Pay 20 000 00 - 22 000 00 per month Work Location In person