The Impact Engine is hiring on behalf of Squegg Job Title Marketing and Customer Relations Manager About Squegg Squegg is a smart hand therapy and grip training device designed to make hand strength assessment and rehabilitation fun engaging and data-driven Our technology is used by clinicians therapists sports trainers and wellness users in the US and other countries We are now expanding our reach and looking for a Customer Relationship Manager who can help us strengthen customer engagement drive adoption and support marketing initiatives that bring Squegg closer to its users Role Overview As a Customer Relationship Manager you will play a key role in connecting with clinicians wellness users and partners ensuring a seamless experience from outreach to onboarding The role combines relationship management marketing execution and product demonstrations with a strong focus on communication and follow-through Key Responsibilities 1 Marketing Execution Campaign Support Execute targeted email marketing campaigns newsletters and individual outreach to clinicians therapists and end-users Support data mining and database management to identify and nurture leads across different customer segments Assist in influencer and ambassador campaigns coordinating outreach and engagement activities Track campaign performance and maintain reports on engagement conversions and feedback 2 Customer Relationship Demos Conduct virtual demos and onboarding sessions for clinicians and users highlighting product features use cases and benefits Build robust relationships with existing and potential customers through timely communication and personalized support Follow up post-demo to address queries encourage usage and collect feedback Collaborate with marketing and product teams to improve user experience and engagement 3 Coordination Support Maintain detailed records of outreach demo schedules and follow-ups in the CRM system Support cross-functional teams in organizing digital campaigns webinars and training sessions Provide customer insights to guide marketing strategies and feature updates Requirements Bachelor s degree in Business Marketing Communications or a related field or equivalent experience 1-2 years of experience in customer relationship management ideally in a tech-product medical-device wellness or service-oriented environment Strong communication and interpersonal skills able to engage with both end-users and professional customers Customer-centric attitude problem-solving skills and a positive proactive mindset Interest in health fitness therapy products is a plus familiarity with digital apps and tech support is beneficial Ability to work independently as part of a small team and contribute to a collaborative fast-moving brand environment Work Details Working Hours Preferably 12 PM - 9 PM other shifts may be considered Working Days 5 days per week Notice Period 1 month Salary 25 000 - 30 000 per month Latest Joining Date ASAP If you re passionate about customer experience tech- health-oriented brands and building relationships in a dynamic setting we d love to hear from you Job Types Full-time Permanent Pay 25 000 00 - 30 000 00 per month Work Location In person

📌 Marketing And Customer Relations Manager (Maharashtra)
🏢 The Impact Engine
📍 Maharashtra