Skill required Supplier Relationship Management - Supplier Relationship Management Designation Delivery Operations Team Lead Qualifications Graduate - Diploma in Any Discipline Years of Experience 10 to 12 years About Accenture Accenture is a global professional services company with leading capabilities in digital cloud and security Combining unmatched experience and specialized skills across more than 40 industries we offer Strategy and Consulting Technology and Operations services and Accenture Song all powered by the world s largest network of Advanced Technology and Intelligent Operations centers Our 699 000 people deliver on the promise of technology and human ingenuity every day serving clients in more than 120 countries We embrace the power of change to create value and shared success for our clients people shareholders partners and communities Visit us at www accenture com What would you do The Supplier Assure powered by SynOps team is part of Accenture Operations Procurement Supply Chain and Network PSN business vertical providing dedicated and shared support services for our external and internal operations This includes dealing with a diverse set of hardware software and service suppliers who may be client-retained vendors or Accenture third-party sub-contractors Our core areas of expertise are to ensure offerings Third Party Risk Assessment - Supplier Performance Management-Supplier Relationship Management - Innovation works in loop all together to deliver effectively efficiently and power businesses around the globe but are not limited to the relation in between and each workstream can work independently to ensure seamless deliverables and meeting client expectations o Develop in-depth understanding of processes and outcomes thereby achieving 100 project targets o An effective mentor SME to guide team members to clear the Third Party Risk Management concepts o People engagement development and management with strict adherence to Accenture s policies on people HR as application and in-force What are we looking for o Min 10 years of relevant experience in Supplier Risk Management or Procurement domain of which o Min 3 years of experience in Third Party Risk Management or related fields o Min 5 year of experience in client facing roles - directly responsible for delivering on either two or more areas of significant pieces of scope quality budget resources and delivery schedule o Min 5 years of experience in Business Operations Management Project Management or similar domain o Min 2 years of experience in working with virtual teams o Candidate should be able to demonstrate valuable understanding of min 3 skill sets from the above should be able to provide at least 1 to 2 real life scenario s and outcome as example s of his her expertise in any 4 skills sets as below o Third Party Risk Management o Supplier segmentation o Supplier due diligence o Service request fulfilment o Strong analytical organizational and communication skills Candidate should be able to demonstrate his her ability to drive effective and articulate communications with senior internal and client leadership o Moderate Expertise on Microsoft Office Excel PowerPoint Word etc know basics of Microsoft Project MPP Microsoft SharePoint and Microsoft Visio o Quality Program and or Training experience o Ability to lead and innovate in the delivery of operational activities proactively and independently o Technology Management experience o Understanding and development of Macros Visual Basics Process automations Power BI etc o ESG experience o Educational Qualification and Certification Certification in ITIL Foundation IACCM CPSM Any other domain certificates Roles and Responsibilities Supplier Assure Specialist requires the resource to be responsible for managing one or more strategic supplier relationships - either managed or sub-contractor These suppliers are typically core to the Accenture Operations internal as well external commercial offerings Some key responsibilities for the potential candidate including but not limited to are as enlisted below o Efficiently manage core processes and sub-processes for in-scope deliverables for o Third Party Risk Management that focuses on detecting reducing and mitigating risks associated with third-party use suppliers partners contractors or service providers conduct supplier risk assessments evaluate the risk associated with each vendor and prioritize mitigation strategies manage a third-party risk management program to ensure ongoing monitoring of vendor risk and performance manage the ongoing vendor risk management process including the identification and assessment of emerging risks and changes in the vendor s risk profile monitor and report on the performance of the third-party risk management program and identify areas for improvement o Supplier segmentation differentiating suppliers in terms of their influence and the risks they bring in a process o Supplier due diligence conduct verification for vendor s compliance with company standards regulations and policies o Service request fulfilment ensuring that client user service requests are met according to agreed-upon SLA KPIs and that we are meeting project requirements o Experience in setting up the process in new deals and improvise the processes in the existing deals o Understand detail Scope of work in a particular project and provide clear specific and measurable outcomes o Develop drive and sustain qualitative delivery outputs via continuous improvement in supplier delivery automation and target-based savings for the project o Effective engagement with external and internal stakeholder o Run day-to-day operations of the team thereby driving high-performance led error free and noise-less delivery for our stakeholders o Implement Automation and CSI initiatives enabling Cost to Serve CTS benefits productivity gains of 10 or more o Upskill self on digital platforms tools like Ariba SAP Apex Coupa ServiceNow Power BI etc o Effective management of attritions with excellent people handling skills o Ensuring strict adherence to Accenture s Anti-Corruption Anti-Bribery Client Data Protection and other similar regulatory or compliance policies in-force and in accordance with Accenture s Core Values Graduate - Diploma in Any Discipline About Accenture Accenture is a leading global professional services company that helps the world s leading businesses governments and other organizations build their digital core optimize their operations accelerate revenue growth and enhance citizen services creating tangible value at speed and scale We are a talent- and innovation-led company with approximately 791 000 people serving clients in more than 120 countries Technology is at the core of change today and we are one of the world s leaders in helping drive that change with strong ecosystem relationships We combine our strength in technology and leadership in cloud data and AI with unmatched industry experience functional expertise and global delivery capability Our broad range of services solutions and assets across Strategy Consulting Technology Operations Industry X and Song together with our culture of shared success and commitment to creating 360 value enable us to help our clients reinvent and build trusted lasting relationships We measure our success by the 360 value we create for our clients each other our shareholders partners and communities Visit us at Equal Employment Opportunity Statement We believe that no one should be discriminated against because of their differences All employment decisions shall be made without regard to age race creed color religion sex national origin ancestry disability status military veteran status sexual orientation gender identity or expression genetic information marital status citizenship status or any other basis as protected by applicable law Our rich diversity makes us more innovative more competitive and more creative which helps us better serve our clients and our communities

📌 Delivery Operations Team Lead (Gurugram)
🏢 Accenture
📍 Gurugram