Company Description WNS Holdings Limited NYSE WNS is a leading Business Process Management BPM company We combine our deep industry knowledge with technology and analytics expertise to co-create innovative digital-led transformational solutions with clients across 10 industries We enable businesses in Travel Insurance Banking and Financial Services Manufacturing Retail and Consumer Packaged Goods Shipping and Logistics Healthcare and Utilities to re-imagine their digital future and transform their outcomes with operational excellence We deliver an entire spectrum of BPM services in finance and accounting procurement customer interaction services and human resources leveraging collaborative models that are tailored to address the unique business challenges of each client We co-create and execute the future vision of 400 clients with the help of our 44 000 employees To handle set of customers allocated for Accounts Receivables Key Accountabilities - Responsible for Collection of Open Invoices debits on customers accounts allocated resolve customer queries promptly work on any short payments unapplied cash Follow up via calls and emails with customers to get payment confirmations Work on disputes and deductions to resolve as per TAT Action worklist as per TAT Ability to work and perform in pressure - Need to ensure that daily worklist assigned is completed as per TAT - Should perform all activities required to meet the SLA s Should be good Team player - Internal and External Stake Holders Management Identify Process Improvements Valuable Accounting Knowledge - To be willing to work in all shifts Rotational shifts - Team player - Internal and External Stake Holders Management - Process Improvements - Accounting Knowledge To achieve all the key Performance Indicators as set by the Team manager To function as per ISO procedures - To be willing to work in all shifts including nights - Adhere to reasonable operational requests from the management To attend all meetings and trainings as per requirements - Good knowledge of accounting procedures Qualifications B Com M Com MBA 2 years to 3 years of relevant experience
📌 Ref84493r- Senior Associate - Collections I (uk Shift - Pune)
🏢 Wns Global Services
📍 Pune
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