Job Title CRM Helpdesk - Claim Processing Executive Health Insurance Background Company ICICI Lombard Through Watch Your Health Location Hyderabad Job Type Full-time Salary 18 000 - 22 000 per month Work Mode In-person About Watch Your Health Watch Your Health is a leading health-tech organization that leverages technology and data analytics to empower individuals to take control of their health We partner with insurance companies healthcare providers and corporates to deliver innovative digital health solutions promoting disease prevention wellness management and healthier lifestyles Join us and be part of a fast-growing team at the intersection of technology healthcare and wellness We are seeking a dedicated CRM Helpdesk - Claim Processing Executive with a solid background in health insurance The candidate will be responsible for providing claim support and resolving customer queries at the client location Key Responsibilities Act as a CRM implant for claim support at the corporate client office Resolve customer queries related to policy coverage and health claim procedures Guide employees in using the claims app for claim submission and tracking Serve as the primary SPOC for employees via calls and emails for assigned corporates Collect verify and dispatch claim documents as per corporate requirements Coordinate with internal claim teams at ICICI Lombard to ensure smooth cashless and priority claim processing Stay updated on health insurance regulations policy terms and compliance requirements Handle confidential data with responsibility and follow data protection guidelines Travel between branches twice a week to support customer queries and documentation Requirements Minimum 2 years of experience in the Health Insurance Industry mandatory Graduate in any stream Strong English communication skills mandatory Valuable understanding of health insurance claim processes Customer-service oriented with the ability to handle queries professionally How to Apply Share your updated resume at recruiter26 watchyourhealth com or (phone hidden) Job Type Full-time Pay 18 000 00 - 22 000 00 per month Benefits Provident Fund Work Location In person

📌 Crm Support Analyst – Mis & Excel (Telangana)
🏢 Watchyourhealth.com India Private
📍 Telangana