Note By applying to this position you will have an opportunity to share your preferred working location from the following Pune Maharashtra India Bengaluru Karnataka India Minimum qualifications Bachelor s degree in Science Technology Engineering or equivalent practical experience 9 years of experience with debugging codes in Java C C NET Python Shell Perl or JavaScript 4 years of experience in networking technologies e g Transmission Control Protocol Internet Protocol TCP IP Routing Virtual Private Network VPN Virtual Local Area Network VLAN Peering Load-Balancing Firewall Agile Host Configuration Protocol DHCP Internet Control Message Protocol ICMP Network Address Translation NAT Content Delivery Network CDN Domain Name System DNS Preferred qualifications Certifications in Cisco Certified Network Professional CCNP Cisco Certified Internetwork Expert CCIE Certified Kubernetes Administrator CKA Red Hat Certified Engineer RHCE Experience in using techniques like packet-capture packet-analysis load testing and traffic-path analysis to troubleshoot network-latency packet-loss and performance issues Experience in implementing administering and troubleshooting network infrastructure devices Experience with open source software communities cloud networking solutions distributed-computing technology or hybrid multi-cloud connectivity Knowledge of virtual container networking web technologies HTTP HTTPS network administrator level Linux Unix or other Operating System OS Ability to work in shifts About the job The Google Cloud team helps companies schools and government seamlessly make the switch to Google products and supports them along the way You listen to the customer and swiftly problem-solve technical issues to show how our products can make businesses more productive collaborative and innovative You work closely with a cross-functional team of web developers and systems administrators not to mention a variety of both regional and international customers Your relationships with customers are crucial in helping Google grow its Cloud business and helping companies around the world innovate In this role you will be a part of a Global team that provides support to help customers switch to Google Cloud You will troubleshoot technical issues for customers with debugging networking system administration documentation updating and coding scripting You will make the products easier to adopt and to use by making improvements to the product tools processes and documentation You will help drive business growth of Google Cloud by recognizing and advocating for the customer issues Google Cloud accelerates every organization s ability to digitally transform its business and industry We deliver enterprise-grade solutions that leverage Google s cutting-edge technology and tools that help developers build more sustainably Customers in more than 200 countries and territories turn to Google Cloud as their trusted partner to enable growth and solve their most critical business problems Responsibilities Manage the customers issues through diagnosis resolution or implementation of new investigation tools to increase productivity for customer issues on Google Cloud Platform products Develop knowledge of Google s product technology and underlying architectures by troubleshooting reproducing planning the root cause for customer reported issues and building tools for diagnosis Act as a consultant and subject matter expert for internal stakeholders in engineering business and customer organizations to resolve technical deployment issues and improve Google Cloud Understand customer issues and advocate for their needs with cross-functional teams including Product and Engineering teams to find ways to improve the product and drive production Work as part of a team of engineers or consultants that ensure customer support globally Work non-standard hours shifts as needed Google is proud to be an equal opportunity workplace and is an affirmative action employer We are committed to equal employment opportunity regardless of race color ancestry religion sex national origin sexual orientation age citizenship marital status disability gender identity or Veteran status We also consider qualified applicants regardless of criminal histories consistent with legal requirements See also and If you have a disability or special need that requires accommodation please let us know by completing our

📌 Cloud Technical Solutions Engineer, Networking (Pune)
🏢 Important Company of the Sector
📍 Pune