Operations Management Performing the day-to-day operations of the data center ensuring optimal performance and uptime Collaborate with data center staff including technicians engineers and facilities personnel Implement and maintain operational policies and procedures to ensure reliability and efficiency Infrastructure Management Ensure the proper functioning of all data center systems including servers networking cooling power PDU and other critical infrastructure Monitor and manage capacity planning to ensure data center resources meet current and future demand Collaborate with vendors for hardware and software installations upgrades and maintenance Must have knowledge about ISP set-up and internet channel distribution Must hold knowledge about HVAC technologies and systems Should know how to install and configure ATS switches and UPS Should know how to configure PDUs Install configure and maintain servers network equipment and other hardware components Perform routine hardware diagnostics troubleshooting and repairs Respond to system alerts incidents and user-reported issues promptly and efficiently Manage hardware inventory including receiving tracking and decommissioning equipment Security and Compliance Enforce physical and cybersecurity protocols to protect data center resources Ensure compliance with relevant standards e g ISO PCI-DSS GDPR etc and legal requirements Perform regular audits of security measures and address vulnerabilities proactively Risk Management Develop and implement disaster recovery and business continuity plans Monitor and respond to potential threats to data center operations including power outages cooling failures or network disruptions Oversee backup and recovery processes and ensure data redundancy Budgeting and Cost Control Identify opportunities for cost savings without compromising performance or security Vendor Management Establish and maintain relationships with external vendors including service providers and equipment manufacturers Coordinate all the vendor related activity and raised required tickets in the system for tracking purposes Reporting and Documentation Develop and maintain comprehensive documentation of data center operations including incident reports performance metrics and system configurations Provide regular updates to senior management on the status of the data center s operations and any upcoming changes Key Responsibilities Operations Management Performing the day-to-day operations of the data center ensuring optimal performance and uptime Collaborate with data center staff including technicians engineers and facilities personnel Implement and maintain operational policies and procedures to ensure reliability and efficiency Infrastructure Management Ensure the proper functioning of all data center systems including servers networking cooling power PDU and other critical infrastructure Monitor and manage capacity planning to ensure data center resources meet current and future demand Collaborate with vendors for hardware and software installations upgrades and maintenance Must have knowledge about ISP set-up and internet channel distribution Must hold knowledge about HVAC technologies and systems Should know how to install and configure ATS switches and UPS Should know how to configure PDUs Install configure and maintain servers network equipment and other hardware components Perform routine hardware diagnostics troubleshooting and repairs Respond to system alerts incidents and user-reported issues promptly and efficiently Manage hardware inventory including receiving tracking and decommissioning equipment Security and Compliance Enforce physical and cybersecurity protocols to protect data center resources Ensure compliance with relevant standards e g ISO PCI-DSS GDPR etc and legal requirements Perform regular audits of security measures and address vulnerabilities proactively Risk Management Develop and implement disaster recovery and business continuity plans Monitor and respond to potential threats to data center operations including power outages cooling failures or network disruptions Oversee backup and recovery processes and ensure data redundancy Budgeting and Cost Control Identify opportunities for cost savings without compromising performance or security Vendor Management Establish and maintain relationships with external vendors including service providers and equipment manufacturers Coordinate all the vendor related activity and raised required tickets in the system for tracking purposes Reporting and Documentation Develop and maintain comprehensive documentation of data center operations including incident reports performance metrics and system configurations Provide regular updates to senior management on the status of the data center s operations and any upcoming changes Key Qualifications Bachelor s degree in computer science Engineering MIS or a related field or equivalent work experience 4 - 6 6 years of Experience in managing datacenter operations and related Infrastructure Proven knowledge and skills on managing data center hardware installation customization and troubleshooting related issues Expert knowledge on trouble shooting Datacenter related issues - Cabling Power Server and patch panels Racks and Cable Mapping and network LAN WAN Switches Routers Collaborate with vendors for hardware and software installations upgrades and maintenance Good understanding of HVAC technologies and systems Knowledge on PDU configuration Excellent skills on ITSM practices incident Problem and change management Good understanding of Agile methodologies Demonstrated reasoning and troubleshooting skills to resolve technical issues Skilled in vendor management and strategic partnerships to maximize infrastructure investments Familiarity with Security best practices and compliance requirement Communication and Collaboration Strong customer service orientation with experience in customer relationship management Excellent communication skills with the ability to articulate complex technical concepts to executives and non-technical stakeholders Proven ability to articulate complex technical information effectively to both technical and non-technical audiences across all organizational levels Strong written and verbal communication skills with a track record of building rapport credibility and trust with stakeholders at all levels About Our Company Ameriprise India LLP has been providing client based financial solutions to help clients plan and achieve their financial objectives for 125 years We are a U S based financial planning company headquartered in Minneapolis with a global presence The firm s focus areas include Asset Management and Advice Retirement Planning and Insurance Protection Be part of an inclusive collaborative culture that rewards you for your contributions and work with other talented individuals who share your passion for doing great work You ll also have plenty of opportunities to make your mark at the office and a difference in your community So if you re talented driven and want to work for a strong ethical company that cares take the next step and create a career at Ameriprise India LLP Ameriprise India LLP is an equal opportunity employer We consider all qualified applicants without regard to race color religion sex genetic information age sexual orientation gender identity disability veteran status marital status family status or any other basis prohibited by law Full-Time Part time Full timeTimings 2 00p-10 30p India Business Unit AWMPO AWMP S President s OfficeJob Family Group Technology

📌 Senior Data Center Operations Analyst (Andhra Pradesh)
🏢 Ameriprise Financial
📍 Andhra Pradesh