Key Responsibilities 1 Core Logistics Management Process Shipments Handle all aspects of shipment processing including booking cargo space ocean air or road selecting carriers and coordinating pickup and delivery schedules Documentation Compliance Prepare check and process all necessary shipping documentation e g Bills of Lading Air Waybills manifests commercial invoices packing lists customs declarations Ensure full compliance with national and international regulations including Incoterms and customs requirements Tracking Monitoring Proactively track shipments from origin to destination providing timely updates to the sales team and clients on delays deviations and estimated arrival times Vendor Management Communicate and coordinate with vendors carriers warehouses and customs brokers to ensure smooth operations and resolve any logistical issues quickly 2 Efficiency and Cost Control Rate Negotiation Negotiate and confirm competitive freight rates with carriers and service providers to optimize profitability Cost Management Monitor and manage operational costs ensuring all services are billed correctly and that profit margins are maintained Problem Resolution Act as the main point of contact for operational challenges e g cargo damage port delays customs holds and implement effective solutions to minimize disruption 3 Administration and Collaboration System Entry Accurately input and maintain shipment data in the company s logistics software ERP system Reporting Prepare operational reports on key performance indicators KPIs such as delivery success rates transit times and operational costs Cross-Functional Support Collaborate closely with the Sales Team to transition recent business smoothly and with the Finance Department for accurate invoicing and payment processes Required Qualifications and Skills Experience 1-2 years of dedicated operations experience within a shipping company freight forwarder or a related logistics environment Education Bachelor s degree in Logistics Supply Chain Management Business or a related field or equivalent practical experience Technical Knowledge Strong working knowledge of various transport modes e g FCL LCL FTL LTL Air Freight international trade procedures and customs clearance processes Skills Exceptional organizational skills attention to detail and proven ability to manage multiple tasks under pressure Excellent communication skills both written and verbal Job Type Full-time Pay 20 000 00 - 40 000 00 per month Work Location In person