JLL supports the Whole You personally and professionally Our people at JLL are shaping the future of real estate for a better world by combining world class services advisory and technology to our clients We are committed to hiring the best most talented people in our industry and we support them through professional growth flexibility and personalized benefits to manage life in and outside of work Whether you ve got deep experience in commercial real estate skilled trades and technology or you re looking to apply your relevant experience to a new industry we empower you to shape a brighter way forward so you can thrive professionally and personally Work Dynamics What this job involves As Senior Occupancy Planner and Team Lead you will be responsible for providing strategic occupancy planning expertise leveraging a deep understanding of our client s space supply and demand to develop scenario and occupancy plans for our client s portfolio Provides guidance support the partnership and best operational practices across their respective region Collaborate and engage with the key stakeholders to drive deliverables to closures Fostering relationships You ll foster critical relationships between various individuals and organisations including Corporate Real Estate to review and resolve planning forecast requirements concerns and issues Business Unit leadership to collect headcount forecasts and resolve headcount forecast discrepancies between their numbers and those collected at the group level Corporate Finance group to gather top-down headcount and growth projections Project management to review planning strategies that drive construction projects and support the implementation of these projects Work closely with the vendor partners and drive efficiency within the Regional Reporting processes tools and systems Driving optimal occupancy planning solutions Your primary focus areas for this role will be managing the development of occupancy plans sequencing group-level and individual moves and resolving planning issues identified during client planning sessions You will ensure the alignment of planning with corporate guidelines and that all scenarios maximise the use of space You will recommend educate and enforce space policies standards procedures and protocols notify the client of customer-requested exceptions and as necessary assist in developing site-specific Planning Strategies with Senior Leadership You will be a Subject Matter Expert in the client s workplace program and use data to drive solutions that increase productivity You will be a leader in the Occupancy Planning and account team modelling superior client relationship management and strategic thinking Reporting One of your major requirements will be to get familiar with space utilisation methods and the presentation of utilisation data Interacting with organisational leadership you will identify space requirements and prepare and update project status reports on actual versus projected seat demand at the building level In addition you will report on current supply and capacity forecast inventory changes as required and work with the client to reconcile any discrepancies from top-down projections Sounds like you To apply you need to be Occupancy Planner Proactive Asking the right questions to understand our clients underlying needs will help you be effective in your role We will expect you to work independently multi-task and manage your time to meet deadlines as you ll often need to reorganise your daily schedule to deal with your team s changing necessities and requests We will also look to you to be proactive and innovative in developing solutions with your stakeholders and driving their implementation Tech-savvy You will be successful in the role if you are comfortable using software to support planning solutions and communicate ideas clearly with the planning team and client This includes having advanced skills in Microsoft Excel pivot table vlook-up cell calculations In addition proficiency in Microsoft Office and GSuite and the ability to consolidate data and floor plans into PowerPoint Presentations and experience with CAFM IWMS software will be highly valuable A communication champion Excellent communication skills are important - both written and spoken An individual with strong interpersonal skills able to understand complex ideas and communicate them to others and an ability to interact with executive-level external and internal clients will be successful in the role Most importantly it would help if you look forward to working as part of a diverse supportive and talented team Dynamic Thinking strategically simplifying the complex seeing the big picture and driving results are a few of the role s basic requirements Moreover you should thrive on change and have an appetite for risks We would love your intellectual curiosity towards digital drive hunger for learning and urge to meet deadlines Below are the skills and experience that we are looking for Ability to collaborate and lead quality discussions with key stakeholders Expert level data analytical skills and ability to articulate stories through data Attention detail and accuracy - particularly numbers and spatial creativity Highly organised and demonstrates a high level of performance in project budgeting and scheduling A working knowledge of occupancy utilisation office design principles and trends such as the mobile or collaborative workplace is preferred Identify needs troubleshoot deficiencies to address concerns and initiate best practices Support Pay Per Seat model through space management and administration support Acts decisively drives results passion to win takes ownership accountable resilient Focuses on customers and clients business financial acumen A Bachelor s Degree in Real Estate Finance Architecture Design Construction Management or related field is preferred What you can expect from us At JLL we make sure that you become the best version of yourself by helping you realize your full potential in an entrepreneurial and inclusive work environment Our Total Rewards program reflects our commitment to helping you achieve your career ambitions recognizing your contributions investing in your well-being and providing competitive advantages and pay We can t wait to see where your ambitions take you at JLL If this job description resonates with you we encourage you to apply even if you don t meet all of the requirements below We re interested in getting to know you and what you bring to the table Personalized benefits that support personal well-being and growth JLL recognizes the impact that the workplace can have on your wellness so we offer a supportive culture and comprehensive benefits package that prioritizes mental physical and emotional health About JLL - We re JLL a leading professional services and investment management firm specializing in real estate We have operations in over 80 countries and a workforce of over 102 000 individuals around the world who help real estate owners occupiers and investors achieve their business ambitions As a global Fortune 500 company we also have an inherent responsibility to drive sustainability and corporate social responsibility That s why we re committed to our purpose to shape the future of real estate for a better world We re using the most advanced technology to create rewarding opportunities amazing spaces and sustainable real estate solutions for our clients our people and our communities Our core values of teamwork ethics and excellence are also fundamental to everything we do and we re honored to be recognized with awards for our success by organizations both globally and locally Creating a diverse and inclusive culture where we all feel welcomed valued and empowered to achieve our full potential is important to who we are today and where we re headed in the future And we know that unique backgrounds experiences and perspectives help us think bigger spark innovation and succeed together