Job Summary WFH This is a Non Technical role in IT This job involves handling software support for an CRM ERP software You will be provided a detailed training on the product You will need to handle product queries on email phone as well as on remote desktop sessions You will be presenting software demo using remote desktop tools You will need to followup with clients and close any technical queries raised by the client Responsibilities and Duties Handling inbound technical support requests through email phone Support ticket follow ups Preparing technical support guide Preparing user guides demo video training video Present Product Demo online through remote desktop Qualifications and Skills Any Fresh graduate with interest in Technical support activity Fluency in English Hindi language both written and verbal Excellent communication skills Solid customer support attitude prompt responses to sales queries Tech savvy - Computer Internet applications and software Basic Microsoft Office applications including Word Excel Powerpoint and Outlook Candidates will undergo one month training before joining Job Types Full-time Internship Contract Fresher Contract length 12 months Pay 10 000 00 - 15 000 00 per month Benefits Cell phone reimbursement Internet reimbursement Work from home Language English Required Hindi Required Work Location Remote

📌 It Customer Support Consultant (wfh) (Maharashtra)
🏢 ACESYS
📍 Maharashtra