Job Title SaaS Sales Executive - AI Customer Experience CX Company Adam Labs - Dooza Desk Doozadesk com Location Remote Full-time Company Description Adam Labs is building Dooza Desk an AI-first customer experience CX platform that replaces seat-based legacy helpdesks with automation-first workflows We focus on AI that actually does work resolving tickets triggering workflows integrating with tools like Shopify or CRMs and cutting support workload instead of just adding another inbox Dooza Desk is designed for teams that want faster responses lower support cost and simpler operations without enterprise bloat The goal let small and mid-sized businesses deliver Zendesk-level CX with a lean team powered by AI Role Description This is a full-time remote SaaS sales role focused on selling Dooza Desk to agencies e-commerce brands and SMBs that are frustrated with current CX tools You will Hunt and close new accounts Turn warm interest from agencies freelancers and CX implementers into paying customers Understand how they currently use tools like Zendesk Intercom Tidio Gorgias etc and position Dooza Desk as the AI-first alternative Own the full sales cycle prospecting discovery demos handling objections and closing You will be directly responsible for revenue growth and adoption in the early stage of the product Responsibilities Identify research and target ideal customers agencies CX consultants e-com brands SaaS startups using existing helpdesks Build and manage a pipeline using outbound email LinkedIn cold outreach and inbound leads Run clear simple demos focused on concrete outcomes fewer tickets faster replies reduced support cost Understand each prospect s current stack Zendesk Intercom Tidio etc and highlight gaps Dooza Desk solves Work with the founder and product team to feed back real customer objections requested integrations and pricing signals Track and report key metrics meetings booked opportunities created conversion rates MRR closed Maintain high-quality follow-ups keep CRM data clean and drive deals to a clear yes no instead of letting them stall Support onboarding of newly closed customers in the early phase to ensure they get to first value quickly Qualifications Proven experience in SaaS sales business development or account executive roles Strong lead generation skills can find qualify and engage decision-makers without hand-holding Clear direct communicator in writing and calls can explain technical products in simple business language Experience selling B2B software to SMBs or mid-market teams Comfortable running your own pipeline and working independently in a remote environment Basic understanding of customer support tools helpdesks live chat chatbots or CX workflows Analytical enough to use metrics and feedback to adjust your approach Bonus Nice to Have Experience with CX tools like Zendesk Intercom Freshdesk Tidio Gorgias or similar Experience selling AI products or automation tools Experience working with agencies freelancers or implementation partners Familiarity with e-commerce SaaS or support-heavy businesses This role is for someone who wants to be early in a product own revenue and help take an AI-first CX platform from zero to scale Job Type Full time Pay 20 000 00 - 40 000 00 per month Benefits Work from home

📌 Saas Sales Executive – Ai Customer Experience (cx) (Tamil Nadu)
🏢 SURESH TIMBERS
📍 Tamil Nadu