We are seeking a well-groomed courteous and customer-focused Front Desk Executive to be the face of our aesthetic clinic As the first point of contact for clients you will play a crucial role in creating a welcoming and professional environment You will be responsible for handling front desk operations client communication appointment scheduling and providing administrative support to ensure smooth clinic functioning Key Responsibilities Client Interaction Reception Duties Greet clients warmly and ensure a pleasant check-in and check-out experience Manage incoming phone calls emails and WhatsApp messages with professionalism and efficiency Answer client queries regarding treatments prices and appointments in a knowledgeable and reassuring manner Maintain a clean organized and professional-looking reception area at all times Appointment Schedule Management Schedule reschedule and confirm client appointments using the clinic s booking software Coordinate effectively with doctors therapists and other staff to ensure timely service delivery Minimize scheduling conflicts and manage waiting times Client Records Billing Maintain and update client records accurately including medical history forms consent forms and treatment notes Handle billing invoicing and payment collection processes Issue receipts and maintain a daily cash and payment log Clinic Operations Support Assist in inventory checks and ordering front desk supplies Ensure proper filing and administrative tasks related to client documentation Coordinate with the clinical team for daily operational needs Handle feedback and escalate client concerns when necessary Required Skills Qualifications Proven experience as a Front Desk Executive Receptionist or Customer Service Representative experience in a clinic spa salon or hospitality preferred Excellent communication skills in English additional languages a plus Robust interpersonal and client-handling skills Proficient in MS Office and clinic management booking software Well-groomed presentable and polite at all times Multitasking ability and time-management skills Knowledge of aesthetic treatments and skincare products or willingness to learn Job Type Full-time Pay 15 000 00 - 25 000 00 per month Work Location In person

📌 Front Office Executive (Kerala)
🏢 Alpha Heal
📍 Kerala