Customer Support Executive Location Matunga Mumbai Salary 40 000 - 45 000 per month Job Type Full-Time On-site Job Overview We are seeking a dedicated and customer-focused Customer Support Executive to join our team in Matunga The ideal candidate will handle customer interactions professionally resolve queries efficiently and ensure a seamless customer experience Key Responsibilities Manage inbound and outbound customer calls emails and chat support Resolve customer queries complaints and issues in a timely and qualified manner Maintain accurate records of customer interactions in CRM software Provide product service information and guide customers through processes Escalate unresolved issues to the appropriate internal teams Ensure high levels of customer satisfaction through effective service delivery Meet daily weekly performance targets response time resolution rate etc Desired Candidate Profile Graduate in any discipline preferred Commerce Business IT 1-3 years of proven experience in customer support or service roles Strong communication skills English Hindi knowledge of Marathi is a plus Good problem-solving and interpersonal skills Ability to multitask and work under pressure Familiarity with CRM tools MS Office or ticketing systems is an advantage Job Type Full-time Pay 40 000 00 - 45 000 00 per month Work Location In person Speak with the employer 91 (phone hidden)

📌 Customer Support Executive (female) (Maharashtra)
🏢 The Designer's Class
📍 Maharashtra