A Telecaller also known as a Telemarketer or Tele-sales Executive is a professional who communicates with customers and potential clients via telephone to promote products services or gather information Their core responsibilities include making outbound calls to generate leads explain product or service details and persuade customers to make purchases or schedule appointments They also handle inbound calls to address customer inquiries resolve issues and provide support Key Responsibilities Outbound Calling Making a high volume of calls to potential customers to introduce products or services explain their features and advantages and encourage them to take action e g purchase schedule a demo Inbound Call Handling Addressing customer inquiries resolving complaints and providing support related to products or services Lead Generation Identifying and qualifying potential customers through phone conversations building a pipeline of leads for the sales team Sales Support Providing information about pricing promotions and other relevant details to support sales efforts and close deals Customer Relationship Management Building rapport with customers maintaining positive relationships and ensuring customer satisfaction through effective communication and problem-solving Record Keeping Maintaining accurate records of customer interactions call details and sales activities within a CRM system Following Up Following up with leads and existing customers to nurture relationships and ensure a positive customer experience Achieving Targets Meeting individual and team sales targets and contributing to the overall success of the business Product Knowledge Staying up-to-date on product or service offerings features and benefits to effectively communicate with customers Essential Skills Excellent Communication Skills Strong verbal communication active listening and persuasive speaking abilities Customer Service Skills Empathy patience and the ability to handle customer objections and complaints effectively Persuasion and Sales Skills Ability to influence and convince customers to take desired actions Interpersonal Skills Ability to build rapport and maintain positive relationships with customers Time Management Ability to manage a high volume of calls and prioritize tasks effectively Computer Literacy Basic computer skills and the ability to use CRM systems and other relevant software Product Knowledge Familiarity with the company s products or services and the ability to explain them clearly In essence a telecaller is the voice of the company acting as a bridge between the organization and its customers They play a crucial role in driving sales generating leads and providing excellent customer service Telecaller Responsibilities Skills - NeoDoveDid you know that 79 of customers believe the telecalling experience a company provides is as important as its products A teleca NeoDove Telecaller Template LinkedIn Talent SolutionsWhat does a telecaller do A telecaller is an individual who has telephonic conversations representing a company with existing or LinkedIn Business Solutions Telecalling Executive Telecaller Dewaretech - Gurgaon - Naukri comJob description Making outbound calls for generating leads Ability to develop maintain positive working relationship with cli Naukri com Show all HR - (phone hidden) Job Type Full-time Pay 12 000 00 - 28 543 11 per month Schedule Day shift Supplemental Pay Performance bonus Work Location In person Expected Start Date 30 07 2025

📌 Telecalling (Tamil Nadu)
🏢 Realland
📍 Tamil Nadu