DESCRIPTION The DCI Operations team engages in requirement collection planning feasibility analysis testing mapping auditing analyzing and reporting to Digital Acceleration DA business and program management functions We enhance services by manually constructing mappings between Amazon products and other databases web pages such as online repositories competitors websites social media etc until the process is automated and we provide audit support to ensure accuracy after automation We provide Digital Businesses with a variety of efficient dependable and adaptable services such as new competitor identification and certification for price selection monitoring Marketplace analysis Lowest Price recommendation Widest Selection opportunity Contractual audits Product Correlation and Data extraction Key job responsibilities The Associate must use their Computer skills and Language expertise to follow pre-defined Standard-Operating-Procedures SOP with accuracy in processing They must deliver results that meet or exceed expectations and should perform root cause analysis on errors and recommend process improvements to drive efficiency They should be a team player and be willing to share his her knowledge The Associate should generate ad-hoc operational reports carry out tactical communication to the stakeholders and ensure on-time resolution of tickets Key Performance Areas Gain a thorough understanding of the business and operational area Identify analyze and resolve repetitive issues Ensure all process documents are managed and updated Knowledge Skills Business-Acumen Education Experience Comfortable in a fast-paced multi-tasked high-energy environment Creative and analytical problem-solver with a passion for operational excellence A bachelor s degree or higher is required Excellent verbal and written communication-skills in English with the ability-to-handle external and internal customers Adaptable work schedule Weekend Shifts Late Evening Shifts etc Proficiency in computer applications Provide reports and data as requested and support the Team Lead on escalations Provide inputs to training and help in shaping training content BASIC QUALIFICATIONS A bachelor s degree or higher is required Working knowledge of computers Basic MS Office related skills Basic Analytical and Logical Reasoning Skills PREFERRED QUALIFICATIONS In addition to the Basic qualifications below are other preferred qualifications Working knowledge of MS Excel and Macros Our inclusive culture empowers Amazonians to deliver the best results for our customers If you have a disability and need a workplace accommodation or adjustment during the application and hiring process including support for the interview or onboarding process please visit https amazon jobs content en how-we-hire accommodations for more information If the country region you re applying in isn t listed please contact your Recruiting Partner

📌 Associate - Digital Process, Digital Competitive Intelligence (Tamil Nadu)
🏢 Amazon.com
📍 Tamil Nadu