Job description Role Description Once an enterprise account is signed the BDM takes full ownership of launching the product nurturing the relationship expanding its revenue footprint and ensuring sustained engagement The BDM is accountable for driving account growth improving customer retention and maximizing lifetime value through strategic and operational initiatives Key Responsibilities - Account Growth Nurturing Build deep relationships understand usage patterns and identify opportunities for expansion - Customer Retention Satisfaction Actively manage customer experience solve pain points and upsell and cross sell - Churn Management Identify churn risks early and proactively address root causes - Maximize LTV Lifetime Value Ensure customers see ongoing clinical and commercial value from the platform - Cross-Selling Upselling Introduce new modules solutions and upgrades based on contextual need - Engagement Outreach Programs Plan doctor meets training sessions and stakeholder engagement initiatives - Team People Management Coach clinic-level Cust side or KAM Support executives to ensure operational excellence Traits Attributes - Persuasive Influential Can drive adoption motivate usage and push for upsells - Extroverted Approachable Maintains visibility builds easy rapport with clinicians and hospital staff - High Cognitive Aptitude Quick learner who can handle complex information and adjust to dynamic needs - Patience Persistence Handles slow-moving accounts and ensures long-term nurturing - Self-Driven Accountable Takes complete ownership of customer success metrics Experience 6 - 8 years of experience in any of the following - Healthcare business development - Hospital account management - Pharma New therapy and innovative drugs Part of the GTM teams - Specialized Diagnostics like stem cell banking genomics genetic screenings - Should have handled hospital clinic accounts ideally with post-sale engagement and revenue responsibility - Experience in managing multiple stakeholders doctors administrators procurement teams nursing staff is essential Education - Bachelor s degree in Life Sciences Pharmacy Biomedical Engineering Allied Health or B Tech with healthcare exposure - MBA in Healthcare Marketing or General Management is an advantage but not mandatory Other Requirements - Strong command of English and local language based on territory - Willingness to travel frequently to hospital sites clinics and customer locations - Comfortable working in a cross-functional team environment with Sales Product and Customer Support - Proficiency in MS Office CRM tools and basic digital communication platforms Job Type Full time Pay 1 000 000 00 - 1 200 000 00 per year Benefits Health insurance Provident Fund Application Question s How Many years of experience do you have in Field Sales How Many years of experience do you have in meeting doctors How Many years of experience do you have in Business Development This role requires Travel Are you comfortable to Travel Work Location In person

📌 Business Development Manager (Andhra Pradesh)
🏢 Vigo care
📍 Andhra Pradesh