About Metaforms At Metaforms we re redefining how market research gets done Our AI platform empowers the world s leading research agencies to scale 10x faster while maintaining quality With AI Agents augmenting survey programming data processing and project management we help customers like Dynata Savanta and Borderless Access deliver more projects with less effort 1 000 surveys processed monthly Serving Fortune 500 companies Experiencing rapid month-over-month growth Backed by 9M in Series A funding to aggressively scale The Role We re hiring a Subject Matter Expert SME - Confirmit to serve as the expert on Confirmit workflows within our automation platform You ll design and manage surveys test new features and collaborate with engineering to improve automation reliability ensuring our AI products replicate real-world research complexity at scale What You ll Do Create and manage surveys using Confirmit with advanced routing and validation Act as the SME for Confirmit bringing deep knowledge of survey workflows Test surveys troubleshoot issues and identify gaps in Confirmit functionality Provide structured feedback to improve automation accuracy and researcher experience Collaborate with AI engineers and product teams on Confirmit-specific workflows Support customer demos by showcasing Confirmit workflows Help resolve Confirmit-related queries tickets and training needs What We re Looking For Core Skills 5 years of experience in Confirmit survey programming Deep knowledge of survey logic scripting and workflows in Confirmit Robust troubleshooting and debugging skills Excellent collaboration and communication abilities Bonus Points Experience with survey automation or integrating Confirmit with DP BI tools Exposure to AI-driven survey programming approaches Why Join Metaforms Build at the frontier of AI-powered survey automation Work with a highly motivated team of engineers researchers and product thinkers Thrive in a zero-bureaucracy culture focused on speed quality and customer outcomes Be part of a Series A funded company 10M scaling rapidly Benefits Full family health insurance 1 000 USD annual reimbursement for skill development Dedicated mentor coach support Free lunch dinner at the office Monthly food snacks allowance