We re Hiring SFCC Support Engineer - Production Support Experience 4 years Location Bangalore Hyderabad Key Responsibilities Provide L2 L3 support resolving application issues and tickets efficiently Perform in-depth troubleshooting of SFCC SiteGenesis and PWA Kit applications Collaborate with development teams for escalations and oversee minor enhancements Jira grooming Monitor system performance proactively identifying and mitigating issues Document incidents resolutions runbooks and contribute to the knowledge base Ensure adherence to IT Service Management ITSM principles including incident problem and change management Technical Skills SFCC SiteGenesis Intermediate to Advanced Controllers server-side scripts cartridge structure jobs integrations and Business Manager configurations Good to have SFCC PWA Kit React Intermediate React components hooks state management API integration performance troubleshooting Must have Hybrid Architecture Advanced Understanding SiteGenesis-PWA integration points Hybrid Auth session consistency and user journey tracing Positive to have API Integration Troubleshooting Postman Insomnia OCAPI SCAPI payload analysis Must have Database Conceptual Relational non-relational DB concepts and SFCC data retrieval Must have Performance Optimization Identify bottlenecks caching strategies CDN server client-side Must have Version Control Git branching merging pull requests Must have Scripting Node js Shell for automation Good to have Monitoring Tools Splunk Dynatrace New Relic Good to have Web Fundamentals HTTP HTTPS DNS CDNs browser dev tools Must have Job Type Full-time Pay 309 770 86 - 1 514 728 24 per year Work Location In person

📌 Sfcc/l3 Support (Telangana)
🏢 Willware Technologies
📍 Telangana