About ICP ICP is a global leader in Content Operations partnering with some of the world s most recognizable brands including Unilever Diageo Coca-Cola Mars P G Starbucks Coty L Oreal NBCU and Aetna Our expertise spans content management logistics creative operations production and digital commerce enablement ensuring a seamless flow of content across all systems and channels We empower brands to achieve operational excellence and confidently manage their content Content confidently TM With offices in Atlanta London Mexico City Mumbai and Shanghai we operate on a global scale delivering world-class solutions that drive exceptional business outcomes Who We Are At ICP our values define us we are Curious Focused Creative Trustworthy and Inclusive We re A People First Company At ICP we provide benefits that matter to our people and enable us to be engaged both in and outside of work We foster a culture where work life balance is nurtured and encouraged offering hybrid working generous paid time off paid holidays volunteer time off and Summer half-day Fridays We also take care of our people with competitive medical dental and vision advantages mental health support and a robust savings plan Bring the Confidence Are you a relationship-focused driven professional with a growth mindset Do you thrive on breaking through challenges and excelling in competitive environments You re not expected to have all the answers but your passion for uncovering solutions and building strong partnerships makes you the perfect fit for this role We d love to hear from you Key Responsibilities Configuration and Customisation Configure Aprimo DAM based on solution designs and requirements gathered in design workshops Create and manage users roles and permissions within Aprimo Develop and configure metadata schemas taxonomies and controlled vocabularies within Aprimo Design and implement workflows for asset ingestion approval distribution and archival within Aprimo Configure Aprimo search settings and optimize search results Implement security policies and access controls within Aprimo API and Integration Development Utilize the Aprimo API to develop custom integrations with other systems e g CMS PIM eCommerce platforms Develop and implement WebHooks and PageHooks to extend Aprimo functionality and create custom user experiences Troubleshoot and resolve issues related to Aprimo configurations and integrations Documentation and Training Create and maintain detailed documentation of Aprimo configurations and customizations Assist with the development of training materials for Aprimo users Provide support to Aprimo users on configuration-related issues Ongoing Support and Optimisation Work closely with the Aprimo DAM Lead and other team members to ensure the successful implementation of Aprimo solutions Participate in design workshops and provide technical input Stay up-to-date on the latest Aprimo features functionalities and best practices Collaboration and Support Align Aprimo DAM solutions with ICP s overall technology strategy and business objectives Establish and maintain Aprimo DAM governance standards and best practices including metadata standards naming conventions and security protocols Work with IT leadership to ensure the security and compliance of Aprimo DAM implementations What You ll Have Education Experience Bachelor s Degree or equivalent in a relevant field e g Computer Science Information Systems related field 5 years of experience configuring and customizing enterprise software applications 3 year of experience working with Aprimo DAM preferred Technical Expertise Strong understanding of digital asset management principles Experience configuring metadata schemas taxonomies and workflows Familiarity with REST APIs and web services Experience with scripting languages e g JavaScript Python a plus Ability to troubleshoot technical issues Soft Skills Excellent communication and interpersonal skills Strong problem-solving and analytical skills Detail-oriented and organized Ability to work independently and as part of a team Client-focused mindset