Ready to shape the future of work At Genpact we don t just adapt to change we drive it AI and digital innovation are redefining industries and we re leading the charge Genpact s AI Gigafactory our industry-first accelerator is an example of how we re scaling advanced technology solutions to help global enterprises work smarter grow faster and transform at scale From large-scale models to agentic AI our breakthrough solutions tackle companies most complex challenges If you thrive in a fast-moving tech-driven workplace love solving real-world problems and want to be part of a team that s shaping the future this is your moment Genpact NYSE G is an advanced technology services and solutions company that delivers lasting value for leading enterprises globally Through our deep business knowledge operational excellence and cutting-edge solutions - we help companies across industries get ahead and stay ahead Powered by curiosity courage and innovation our teams implement data technology and AI to create tomorrow today Get to know us at genpact com and on LinkedIn X YouTube and Facebook Inviting applications for the role of Assistant Vice President Category Manager Grocery SME - Retail BPS Technology We are looking for a senior grocery retail leader to serve as a domain expert and strategic advisor in our retail BPS and technology organization The AVP will bring deep grocery merchandising expertise to shape industry-leading solutions drive digital and operational transformation for global retail clients and support product innovation across assortment planning pricing promotions supplier collaboration demand planning store execution and omnichannel fulfilment This role works at the intersection of retail strategy technology analytics and shared services influencing product vision leading client transformation programs and building internal grocery capability Responsibilities Strategic Leadership Thought Partnership Serve as the senior SME for grocery retail advising on category strategy trade terms market trends and technology evolution Provide strategic direction on assortment pricing promotions space private label and supply chain integration Shape go-to-market strategy for grocery solutions and drive executive-level client conversations Client Engagement Advisory Lead discovery sessions value assessments and maturity diagnostics for large retail clients Guide transformation roadmaps operating model design and capability build-outs across merchandising category operations Present retail thought leadership and best practices to C-suite stakeholders Solution Design Product Innovation Translate retail needs into tech service requirements for grocery category management platforms and solutions Partner with product engineering to build digital workflows analytics and automation enablers Support UAT business rule creation data models process playbooks and AI-driven capabilities pricing engines promo optimization recommended assortment models BPS Operations Enablement Define delivery models governance frameworks for grocery shared services assortment ops item setup pricing desk vendor management desk planogram ops Build SOPs capability matrices SLAs quality frameworks and transformation KPIs Drive automation analytics adoption in category operations Market Category Intelligence Monitor consumer trends inflation dynamics supplier market shifts sustainability priorities and digital retail innovation Build benchmark packs price ladders competition scans and category playbooks for fresh ambient frozen and private label Leadership Capability Building Mentor internal teams on grocery retail capability and domain knowledge Support client solutioning sales pursuits and deal shaping for large transformation engagements Represent the organization at industry forums events and partner platforms Qualifications we seek in you Minimum Qualifications Bachelor s degree required Business Economics Retail Engineering or similar MBA Master s preferred Preferred Qualifications Experience Relevant Significant years in Grocery Retail Category Management Buying Merchandising leadership Experience with supermarket omnichannel FMCG environments global exposure UK EU US preferred Prior experience in consulting retail tech shared services or transformation roles is highly beneficial Functional Expertise Category strategy analytics Assortment planning lifecycle management Pricing promotions science Vendor trade terms management Private label development Inventory demand supply interface Store digital shelf execution Tech Data Fluency Hands-on understanding of retail systems ERP Merch RMS assortment pricing tools space planning systems supplier portals Familiarity with data models retail analytics loyalty POS panel elasticity basket analysis Exposure to AI ML retail use cases comfort working with engineering data science teams Leadership Behaviours Executive communication storytelling Consulting mindset with ability to simplify complexity Strategic thinking with operational execution capability Influencing senior stakeholders across business technology Strong program oversight change management experience Why join Genpact Be a transformation leader - Work at the cutting edge of AI automation and digital innovation Make an impact - Drive change for global enterprises and solve business challenges that matter Accelerate your career - Get hands-on experience mentorship and continuous learning opportunities Work with the best - Join 140 000 bold thinkers and problem-solvers who push boundaries every day Thrive in a values-driven culture - Our courage curiosity and incisiveness - built on a foundation of integrity and inclusion - allow your ideas to fuel progress Come join the tech shapers and growth makers at Genpact and take your career in the only direction that matters Up Let s build tomorrow together Genpact is an Equal Opportunity Employer and considers applicants for all positions without regard to race color religion or belief sex age national origin citizenship status marital status military veteran status genetic information sexual orientation gender identity physical or mental disability or any other characteristic protected by applicable laws Genpact is committed to creating a energetic work environment that values respect and integrity customer focus and innovation Furthermore please do note that Genpact does not charge fees to process job applications and applicants are not required to pay to participate in our hiring process in any other way Examples of such scams include purchasing a starter kit paying to apply or purchasing equipment or training