Establish and maintain positive relationships with existing clients Provide prompt productive and satisfactory responses to customer inquiries Identify opportunities for improving the customer experience and provide feedback to relevant teams and departments Analyse customer data to identify patterns and insights and leverage this information to enhance customer relationship management strategies Collaborate with other departments marketing sales logistics and product development to optimise the existing customer experience journey Job Type Full-time Pay 15 000 00 - 18 000 00 per month Benefits Provident Fund Schedule Day shift Language English Preferred Work Location In person Speak with the employer 91 (phone hidden)