Your work days are brighter here We re obsessed with making hard work pay off for our people our customers and the world around us As a Fortune 500 company and a leading AI platform for managing people money and agents we re shaping the future of work so teams can reach their potential and focus on what matters most The minute you join you ll feel it Not just in the products we build but in how we show up for each other Our culture is rooted in integrity empathy and shared enthusiasm We re in this together tackling big challenges with bold ideas and genuine care We look for curious minds and courageous collaborators who bring sun-drenched optimism and drive Whether you re building smarter solutions supporting customers or creating a space where everyone belongs you ll do meaningful work with Workmates who ve got your back In return we ll give you the trust to take risks the tools to grow the skills to develop and the support of a company invested in you for the long haul So if you want to inspire a brighter work day for everyone including yourself you ve found a match in Workday and we hope to be a match for you too About the Team This is not just another customer service role We are financials experts Workday s Financials and Spend domains have a broad range of high-demand products each packed with its own set of forward-thinking features to ensure our customers meet their everyday requirements From Expenses to Business Assets Procurement to Financial Accounting and much more we are there to support our customers in all their financial needs However we do not stop there Behind every extraordinary product is an outstanding team Our financials experts don t just deliver customer service we deliver the Workday Experience At Workday both Employee and Customer happiness is fundamental About the Role We work with a mix of customer use-cases as we cover multiple financial modules globally Success in this role relies on determining where to take action and who to involve to get the best and most time efficient outcomes Balancing multiple issues with competing priorities will become second nature No two days are the same so if you are looking for a rapid paced collaborative role where you will be consistently challenged while growing learning and developing this is a phenomenal fit What would you do all day Handle a queue of financial support cases prioritizing issues based on severity and customer impact Work through exciting problems motivate change and implement solutions Handle time critical issues Build solid relationships with our customers Collaborate with Product Managers Quality Assurance and Development to determine solutions or workarounds Balance ownership of existing case load while troubleshooting newly discovered issues Maintain your knowledge of new functionality and compliance changes Maintain certifications and training as required for the role Get involved with initiatives councils and projects that inspire your passion in support Use your energy drive and resourcefulness to encourage mentor and coach others throughout the company Participate in rostered shifts as part of our 24 7 Global Support shifts Support Around the World Key Responsibilities Understand and support our customers in the following areas Consolidations and Eliminations Currency Translations Reevaluation Roll Forward General Ledger Analysis Allocations Expenses Asset Management Core Financials Reporting Delivered Integrations About You Basic Qualifications3 years of experience with SaaS Financial Enterprise software eg SaaS Oracle SAP Netsuite Zuora Infor Taleo onsite ERP Peoplesoft Kronos Cornerstone or a similar application in a support implementation or consulting environment Confident communicator verbally and in writing who collaborates with business users and peers at all levels and varying technical abilities Basic knowledge or previous experience with Object Oriented Programming languages e g Java C Python C Ruby PHP TypeScript Kotlin Swift or similar Ability to read and analyze log files Basic knowledge of SQL syntax to read existing scripts and queries Basic experience with api client SoapUI Test Studio and or Postman Bruno Other QualificationsA strong level of familiarity with financial terminology and business processes relevant to the role Bachelor s degree in Finance Accounting or related field or equivalent work experience Experience building internal and or external facing documentation KCS experience a plus Previous experience with web service integrations that use SOAP WSDL XML is an advantage Previous experience performing in depth log analysis is an advantage Previous experience with health monitoring tools is an advantage Previous experience using and writing SQL basic queries is an advantage Our Approach to Flexible Work With Flex Work we re combining the best of both worlds in-person time and remote Our approach enables our teams to deepen connections maintain a strong community and do their best work We know that flexibility can take shape in many ways so rather than a number of required days in-office each week we simply spend at least half 50 of our time each quarter in the office or in the field with our customers prospects and partners depending on role This means you ll have the freedom to create a flexible schedule that caters to your business team and personal needs while being intentional to make the most of time spent together Those in our remote home office roles also have the opportunity to come together in our offices for important moments that matter Are you being referred to one of our roles If so ask your connection at Workday about our Employee Referral process At Workday we value our candidates privacy and data security Workday will never ask candidates to apply to jobs through websites that are not Workday Careers Please be aware of sites that may ask for you to input your data in connection with a job posting that appears to be from Workday but is not In addition Workday will never ask candidates to pay a recruiting fee or pay for consulting or coaching services in order to apply for a job at Workday

📌 Financial Applications Support Analyst (Maharashtra)
🏢 Workday
📍 Maharashtra