- Digital Transformation Process Improvement Lead Role Overview The Digital Transformation Process Improvement Lead will be responsible for driving end-to-end process improvements and digital automation initiatives within the Order Management Control Tower and Logistics Management Control Tower functions The role will ensure continuous monitoring identification of improvement opportunities and execution of digitization projects through collaboration with cross-functional teams and delivery partnersKey Responsibilities 1 Process Monitoring ImprovementContinuously monitor Order Management and Logistics Control Tower processes to identify inefficiencies risks and improvement opportunities Define prioritize and execute process improvement initiatives to optimize service cost and compliance Develop and track KPIs to ensure process efficiency quality and customer satisfaction Partner with business and operations teams to standardize processes and drive operational excellence 2 Digital Transformation AutomationLead identification and implementation of digital tools and automation solutions Python Excel-based automation RPA dashboards AI ML solutions for process efficiency Collaborate with IT data analytics and automation delivery teams to ensure seamless deployment of solutions Build and maintain dashboards and control tower visualizations for real-time monitoring and decision support Act as a change agent ensuring adoption and training of digital solutions across stakeholder groups 3 Stakeholder Engagement Project Leadership Partner with supply chain logistics order management and IT teams to drive end-to-end project execution Serve as the single point of contact for digitization initiatives within control tower functions Manage project timelines budgets and resources effectively Communicate project progress risks and outcomes to leadership and stakeholders Qualifications Skills Bachelor s Master s degree in Engineering Supply Chain Operations or related field 8-12 years of experience in supply chain logistics or order management with strong exposure to process improvement and digital transformation Proven expertise in Lean Six Sigma process re-engineering and project management Strong knowledge of Order Management and Logistics processes in a control tower setting Hands-on experience with automation tools Python Excel VBA RPA AI ML-based solutions Power BI Tableau dashboards Excellent stakeholder management communication and change management skills Strong analytical and problem-solving mindset with ability to translate business needs into digital solutions Key Success Metrics Reduction in process inefficiencies and manual interventions Increased automation adoption across Order Logistics Control Tower processes Improved process cycle times accuracy and compliance Enhanced stakeholder satisfaction and decision-making speed Delivery of measurable cost savings and productivity improvements

📌 Manager (Karnataka)
🏢 SS supply chain solution
📍 Karnataka