We are looking for a proactive and detail-oriented Customer Support Executive to join our team The ideal candidate will have strong communication skills proficiency in Microsoft Excel and the ability to manage customer queries efficiently In addition to customer support this role involves assisting the MIS team with dashboard creation report generation and maintaining data accuracy across systems The candidate will also help resolve issues related to policies technical errors health insurance and diagnosis concerns Key Responsibilities Customer Support Issue Resolution Guide customers on understanding updating and adding insurance policies Resolve queries related to policies health insurance medications and reimbursements Identify and analyze technical issues coordinate with relevant departments for resolution Handle diagnosis-related concerns such as doctor availability and location mismatches Provide timely and professional support via calls emails and in-person interactions MIS Data Management Create and maintain dashboards and performance reports on a weekly basis Work with internal teams to track and analyze operational data Clean validate and manage large datasets to ensure accuracy and consistency Use advanced Excel functions e g VLOOKUP Pivot Tables for data analysis Support management in decision-making through accurate data insights Requirements Bachelor s degree in any field 1-2 years of experience in customer service preferably in healthcare or insurance Proficient in Microsoft Excel and Outlook Excellent verbal and written communication skills Strong attention to detail and a problem-solving mindset Ability to multitask and manage priorities effectively Pay 17 000 00 - 20 000 00 per month Contact Information Please drop your Resume at lokesh t vantagerms com Contact (phone hidden) Job Types Full time Permanent Pay 17 000 00 - 20 000 00 per month Benefits Health insurance Provident Fund Application Question s Do you have basic knowledge on Insurance sector Please write something Language Hindi Required Work Location In person Job Types Full-time Permanent Fresher Benefits Health insurance Provident Fund Education Bachelor s Required Language English Required Hindi Required Work Location In person Job Types Full-time Permanent Fresher Pay 17 000 00 - 23 000 00 per month Benefits Health insurance Provident Fund Education Bachelor s Required Language Hindi Required English Required Work Location In person

📌 Customer Support -freshers(hindi) (Telangana)
🏢 VantageRMS
📍 Telangana