We re looking for someone warm detail-oriented and proactive to support our customers across WhatsApp calls and email You ll handle queries track orders resolve issues and ensure every customer has a smooth experience Responsibilities Respond to customer queries across channels Support with bookings orders tracking and issue resolution Record interactions follow-ups and escalations Maintain communication that is explicit accurate and empathetic Coordinate with internal teams when needed Requirements 1-3 years experience in customer support or similar role Strong written and verbal communication skills Good organisational and problem-solving skills Experience using CRM support tools preferred Nice to Have Experience in healthcare wellness or D2C Comfort working with medical or patient-related information Job Type Full-time Pay 14 347 10 - 42 707 50 per month Work Location In person
📌 Customer Care Manager (Karnataka)
🏢 Arva Health
📍 Karnataka
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