Manage Outbound calls promptly and professionally providing courteous and helpful assistance to Guests Schedule and manage guest appointments Address guest inquiries regarding services treatments pricing and clinic policies providing accurate and detailed information Handle guest concerns with empathy aiming for quick and satisfactory resolutions Collaborate with clinic staff to coordinate guest appointments Maintain guest records and update the guests database with accurate and relevant information Follow up with guests to confirm appointments provide reminders Stay updated on clinic services treatment options and industry trends to provide accurate information to guests You may need to collaborate with other call center executives supervisors or managers to address complex guest issues or share best practices This involves effective communication and a willingness to work as part of a team Meeting or exceeding individual and team targets related to call handling metrics and generate walk-ins for center This may involve working towards targets and actively contributing to the company s overall success Job Type Full time Pay 25 000 00 - 30 000 00 per month Benefits Health insurance Paid sick time Education Higher Secondary 12th Pass Preferred Experience Technical support 1 year Preferred total work 1 year Preferred Customer service 1 year Preferred Language Hindi Preferred English Preferred Work Location In person
📌 Customer Care Executive (male Preferred) (New Delhi)
🏢 PACHOULI WELLNESS CLINIC
📍 New Delhi
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