Job Summary The Sales Coordinator will be the operational backbone of the sales team responsible for handling both inbound inquiries and proactive outbound sales activities The ideal candidate will have experience in the IT sector and possess excellent communication skills in multiple languages to effectively engage with a diverse client base Key Responsibilities Sales Operations Management Manage day-to-day sales operations including logging activities updating CRM and ensuring smooth workflow between sales and service teams Inbound Outbound Communication Handle inbound sales inquiries via phone and email efficiently and professionally Execute outbound cold calls and follow-up calls to nurture leads and close sales opportunities Manage sales communication through email ensuring timely and detailed responses to client requests and proposals Pipeline Support Assist the sales team in preparing sales materials quotes proposals and managing the sales pipeline progression Reporting Maintain accurate records of all sales operations and generate weekly monthly reports on activity and outcomes Requirements Experience Proven experience in a Sales Coordination Inside Sales or Tele-sales role is required Industry Preference Experience working with an IT solutions company or familiarity with technology products services is highly preferred Language Skills Essential Fluency in English and Hindi is required for qualified communication across various markets Language Skills Preferred Proficiency in Malayalam is a significant advantage for effective communication with a key client demographic Communication Skills Exceptional ability to communicate clearly and persuasively on call and in writing Technical Skills Proficient in Microsoft Office Word Excel and experience using CRM software Working Hours 9 30 AM - 6 30 PM How to Apply Interested candidates are invited to send their resume to hr trojantechnologies qa You may also contact us at 974 70599788 Job Types Full-time Permanent Pay 15 000 00 - 25 000 00 per month Experience B2B sales 1 year Preferred Telemarketing 1 year Preferred Call center 1 year Preferred Cold calling 1 year Preferred CRM software 1 year Preferred Sales pipeline 1 year Preferred Language English Preferred Hindi Preferred Malayalam Preferred