Job Summary We are looking for a CRM Executive to strengthen relationships with our current customers ensure satisfaction and generate new business through referrals and follow-ups Key Responsibilities Client Relationship Building Regularly connect with existing customers to ensure they are satisfied with products services and to keep them informed about recent offerings Site Visits Customer Meetings Personally visit top customers to maintain face-to face relationships understand challenges they re facing and discuss upcoming needs or projects Referral Generation Systematically ask for referrals from satisfied customers and track these referrals through the CRM system to close new deals Complaint Resolution Act as the single point of contact for existing clients in case of any service issues coordinate with internal teams to resolve problems quickly and ensure a positive experience CRM Management Enter all customer data interactions and next steps into the CRM use this database to track communications orders referrals and satisfaction metrics Qualifications Skills Bachelor s Masters in Business Marketing or relevant field Good interpersonal skills and a customer-centric mind-set Ability to travel locally for client meetings

📌 Urgent Opening For Crm Executive, Kim, Surat
🏢 Kaapro Management Solutions
📍 Surat