Litmus branding Pvt Ltd is 23 year old branding marketing advertising company based in Ahmedabad currently hiring for Client Services executive Overview Taking complete accountability for assigned clients Managing projects of multiple nature - Retainers Websites other Ad Hoc Projects The responsibilities include but are not limited to Deliverables or Results Committed to a client Effective transfer of objective brief from the client to the team members vice versa Overall health of project its retention whenever required Help to maintain the topline bottom line decided by the organization for every project Receipt of timely payments New Business from existing clients Client Team Liaisoning Communicate effectively educating clients to understand their actual needs Providing the brief to designated team members assigned by the HODs Uploading managing all necessary tasks on CRM project management platforms Setting up project timelines and ensuring timely deliverables Ensuring high client satisfaction index Communication Strategies Research and analysis for the projects or projects along with documentation of the research data Developing brief document based on the SOP for project assignment execution Developing communication strategies based on client brief industry segment product service USP competition analysis Presentation Development Development of presentations for new strategies upsell cross sell objectives to existing clients Development of presentations for research analysis done for particular project or project objectives We love your company Follow-Ups Project deadlines Social Media Calendars Payments Project Health Management Reporting Retention Maintain health of overall project or project based on the commitments made to the client Timeliness Deliverables Results Review Feedback Implementation Retention of projects Weekly and monthly reporting with HODs on multiple factors such as but not limited to Review as per role task document Current Upcoming deliverables deadlines Completed deliverables Challenges Missed Deadlines Client feedback complaints Skill Fluency in English Presentation Skills Rapport Building Persuasion Skills Meeting Phone Email Etiquettes Selling Negotiation Skills Listening Questioning Skills Team Building People Management SkillsSkillsCompetenciesParticulars In depth knowledge of offline online branding advertising processes case studies fundamentals and channels Digital Marketing processes case studies fundamentals and channels SMO SMM SEO SEM Website design development processes case studies fundamentals platforms Content development fundamentals processes case studies Fundamentals of Designing theories - CMYK Pantone RGB Sizing formats printing formats identity guideliness In depth knowledge of all the services offered by the agency Knowledge Qualifications Master s Degree Experience 0-3 Years Interested candidates please share Cv on hr litmusbranding com careers litmusbranding com Job Types Full time Permanent Fresher Pay 11 866 41 - 35 000 00 per month Experience Client servicing 1 year Preferred Language English Required Work Location In person