We are looking for a Customer Support Agent to join our team and help deliver an excellent experience for our customers The ideal candidate will be friendly patient and committed to solving customer issues efficiently Responsibilities Respond to customer inquiries via phone email chat or social media Provide accurate information about products services and policies Troubleshoot problems and resolve customer complaints in a timely manner Escalate complex issues to the appropriate team or supervisor when needed Maintain detailed and accurate records of customer interactions Follow up with customers to ensure their issues are fully resolved Contribute to improving customer support processes and overall satisfaction Requirements Previous experience in customer service support or related role preferred Strong communication skills both written and verbal Problem-solving mindset with patience and empathy Ability to multitask prioritize and manage time effectively Basic computer skills and familiarity with customer service software CRM tools High school diploma or equivalent college degree is a plus What We Offer Competitive pay and benefits package Opportunities for career growth and development Supportive and team-oriented work environment Flexible working arrangements depending on role Job Types Full time Permanent Pay 10 660 35 - 33 553 56 per month Benefits Food provided

📌 Customer Support Agent (Maharashtra)
🏢 Evercaring Pharmacy
📍 Maharashtra