Job Role Manager Level Department Operations Export-Import Location Andheri Chakala Experience 5 to 6 Years in Logistics Frieght forwading industry Position Overview We are seeking a dynamic and results-driven Operations Manager with 5-6 years of experience in managing end-to-end operations within the export-import or trading industry This leadership role will be responsible for overseeing daily business activities improving operational efficiency managing cross-functional teams and ensuring timely execution of orders and shipments The ideal candidate will play a key role in process optimization compliance client coordination and strategic planning aligned with company growth objectives Job Responsibilities Oversee the complete order lifecycle from purchase order processing to shipment and delivery Manage and supervise documentation logistics inventory control dispatch and coordination with buyers and suppliers Ensure timely execution of shipments in compliance with export import regulations and client specifications Monitor and enhance operational processes identifying bottlenecks and implementing improvements to optimize workflow Coordinate with finance sales warehouse and supply chain teams to ensure smooth operations across departments Ensure timely submission and tracking of shipping documents customs clearances and EDPMS IDPMS compliance Build and maintain relationships with logistics partners customs agents vendors and clients to facilitate seamless communication Lead and mentor the operations team providing direction training and performance management support Track KPIs operational performance and cost-efficiency metrics reporting regularly to senior management Handle escalations and provide strategic resolutions to client or operational issues Preferred Candidate Profile Graduate Postgraduate in Business Administration International Trade Logistics or related field 5-6 years of proven experience in operations management preferably in an export-import trading or logistics workplace Strong understanding of international trade practices documentation customs regulations shipping procedures and supply chain dynamics Proficient in ERP systems and MS Office particularly Excel and data analysis tools Excellent communication negotiation and leadership skills Strong analytical thinking and problem-solving ability Ability to multitask manage deadlines and work collaboratively with cross-functional teams Experience in managing teams and driving performance-based outcomes Job Types Full-time Permanent Pay 45 000 00 - 55 000 00 per month