Job Summary This Application Administrator configures software applications to meet laboratory requirements Your logical thinking and eye for detail will be essential in programming solutions to a variety of challenges You will fill a critical role by ensuring clinical goals are achieved through a complete and accurate system Responsibilities Provide timely and accurate support for laboratory information management systems and other supported applications for internal and external users Develop system enhancements and document processes where appropriate Attend to requested updates and tickets - resolution will include clarifying requirements coding testing and deploying updates Update and maintain system documentation Technical Manual Design Specification etc Create workaround procedures when standard procedures have failed and ensure issues are resolved in a timely fashion Investigate unexpected events and escalate urgent problems requiring more in-depth knowledge to appropriate internal resources and Perform deployments of application product releases to production environments globally responsible for updating maintaining and troubleshooting a commercial LIMS After extensive customization a complex set of features overlays the purchased system Understanding both the native functionality and the added logic is required to ensure that configuration is reliable and efficient Engineers use that knowledge to add new laboratory tests enter study-specific programming and coordinate the interface of new instruments to the system T Review the work of peers and act as first-line support for laboratory technologists Qualifications Bachelor s Degree in Information Systems Mathematics or related field Good organizational skills very detail oriented Strong analytical and communication skills Basic programming knowledge Experience working with SCC Soft Computer systems is a plus and Previous experience working in a commercial LIMS such as LabVantage is a plus Medpace Overview Medpace is a full-service clinical contract research organization CRO We provide Phase I-IV clinical development services to the biotechnology pharmaceutical and medical device industries Our mission is to accelerate the global development of secure and effective medical therapeutics through its scientific and disciplined approach We leverage local regulatory and therapeutic expertise across all major areas including oncology cardiology metabolic disease endocrinology central nervous system anti-viral and anti-infective Headquartered in Cincinnati Ohio employing more than 5 000 people across 40 countries Why Medpace People Purpose Passion Make a Difference Tomorrow Join Us Today The work we ve done over the past 30 years has positively impacted the lives of countless patients and families who face hundreds of diseases across all key therapeutic areas The work we do today will improve the lives of people living with illness and disease in the future AwardsNamed a Top Workplace in 2024 by The Cincinnati Enquirer Recognized by Forbes as one of America s Most Successful Midsize Companies in 2021 2022 2023 and 2024 Continually recognized with CRO Leadership Awards from Life Science Leader magazine based on expertise quality capabilities reliability and compatibility What to Expect Next A Medpace team member will review your qualifications and if interested you will be contacted with details for next steps