s - A bachelor s degree in a relevant field such as marketing business administration communication or customer relationship management Preferred 1 years of experience with Car Dealers or Automobile Industry Well verse with RTO Process like Name change Hypothecation PT tax Challan online payouts etc Fluency in English Hindi and at least one regional language The ability to work efficiently under pressure and with Team Soft skills such as patience adaptability and empathy If experience then well verse with CRM Excellent organizational and time management Communication skills Key Responsibilities Sharing daily MIS to Client and Management Update client all latest GR and RTO Notices Update client about the RTO Status - In process Hold Drop Document Pending In Disbursement Stage If needed speak to RTO vendors to update the escalated case or emergency case to client Establish and maintain positive relationships with existing clients Provide prompt efficient and satisfactory responses to client inquiries Identify opportunities for improving the clients experience and provide feedback to relevant teams and departments Like wishing them on New Year Various festivals on Co Anniversary Date etc Analyses client s data to identify patterns and insights and leverage this information to enhance customer relationship management strategies Collaborate with other departments marketing sales logistics and product development to optimize the existing client experience journey Managing RTO INPUT with help of team Job Types Full-time Permanent Pay 15 000 00 - 22 000 00 per month Benefits Commuter assistance Adaptable schedule Work Location In person

📌 Client Services Executive (Maharashtra)
🏢 CRP Training and Development private
📍 Maharashtra