Position Summary Responsible for ensuring customer delight relationship management and maintaining ambience of the show room Helps to make shopping a pleasant experience and handles and solves problems faced by customer Supervision Received and Exercised Receive general supervision from Associate Store operations Managers Principal Accountabilities Customer Care To interact with customers clients and guiding them to make the right purchases To ensure service after sales and also customer satisfaction To enlighten the customer of the Schemes running in the store To help locate a customer in the store Key Accounts Management Develop and maintain a good relationship with the Key Accounts and thus ensure repeat orders from them Solving problems of the Key Accounts Customer Relations Management Maintain Analyze database of Customers Identify areas of providing customized services to the various categories of customers Analyzing the feedback of the customers and working on improving the service levels Obtaining and communicating information about recent arrivals designs and demands for different products designs which are not available in the show room to the Merchandisers Home Deliveries Developing a system for operation of Home Deliveries Continuously monitor and improve the processes for the smooth operation of Home Deliveries Handles Customer Complaints Handles customer complaints on telephone Solves customers problems when they approach the Customer help desk Job Type Full-time Pay 9 706 97 - 30 064 49 per month Work Location In person

📌 Customer Relationship Executive (Tamil Nadu)
🏢 Kirtilals Kalidas Jewellery Private
📍 Tamil Nadu