Full important note Only candidates who are willing to work onsite in Dharmadom Kannur should apply Who are we LuxYou Jewels is a fast-growing jewelry brand based in Dharmadom known for its handcrafted South Indian collections that blend traditional charm with modern elegance As our customer base expands we re looking for a dedicated CRM Executive to manage our customer relationships and digital communication channels What opportunities do we provide Be part of a rising luxury jewelry brand Hands-on experience in managing customer interactions and social media Grow your communication coordination and CRM skills Chance to build long-term customer connections and brand loyalty Key Responsibilities Lead Management Follow up with leads from WhatsApp Instagram phone calls and walk-in inquiries CRM Tracking Maintain proper records of leads customer interactions and follow-up status Social Media Coordination Respond to Instagram DMs comments and assist with post scheduling and basic content support Phone Call Handling Attend calls explain product details and resolve customer queries professionally WhatsApp Business Handling Engage actively with customers via WhatsApp share product details offers and ensure timely replies Customer Support Create a friendly and helpful communication environment to retain and convert leads Skills Qualifications Any graduate Freshers can apply Fluent in Malayalam and English Hindi is a plus Comfortable using Instagram WhatsApp Business and basic mobile tools Good communication follow-up and time management skills Friendly polite and customer-focused attitude Job Details Job Title CRM Executive Location Dharmadom Kannur Onsite only Employment Type Full-Time Shift 10 00 AM to 5 30 PM Working Days Monday to Saturday Salary 10 000 - 15 000 per month Start Date Immediate Perks Mobile Internet allowance as per company policy If you re someone who loves communicating staying active on social media and providing a great customer experience - join us at LuxYou Jewels and be a part of our growing journey Job Types Full-time Permanent Fresher Pay 10 000 00 - 15 000 00 per month Work Location In person