Job Title Telecaller - Logistics Courier Services Company FleetGo Location Kochi Kerala Employment Type Full-time Job Summary FleetGo a leading logistics and courier solutions provider is looking for an energetic and customer-focused Telecaller to join our Kochi team The ideal candidate will handle inbound and outbound calls respond to customer inquiries and coordinate with our operations team to ensure smooth delivery services Key Responsibilities Make outbound calls to existing and potential customers to promote services and address inquiries Handle inbound calls resolve customer queries and provide accurate shipment updates Coordinate with the operations team for pickup delivery and tracking of consignments Maintain daily call logs customer records and follow up on pending issues Build and maintain positive relationships with customers to enhance client satisfaction Assist in scheduling and arranging courier logistics services as per customer requirements Requirements Education Minimum Plus Two Graduate in any discipline Experience 1-2 years in telecalling customer service logistics or courier industry preferred Good communication skills in English and Malayalam Hindi is a plus Basic computer knowledge MS Office email handling Strong customer service orientation and problem-solving skills Salary 12 000 - 13 000 per month based on experience and skills Benefits Performance-based incentives Training and growth opportunities within the logistics and courier industry Supportive and dynamic work environment Job Types Full time Permanent Pay 12 000 00 - 13 000 00 per month Benefits Cell phone reimbursement Paid sick time Paid time off Work Location In person

📌 Telecaller – Logistics & Courier Services (Kerala)
🏢 FleetGo Logistics and Couriers
📍 Kerala