Participates in the development of the hotel s sales and marketing strategies Develops and implements marketing and sales strategies that support achievement of the Hotel s goals Achieves individual and team goals within assigned market segment Develops data and recommends programs to meet client s needs Prepares proposals with the Director of Sales and Marketing that are geared to maximise profit while satisfying client needs Solicits files on a timely basis to confirm business Uses outside sales calls to solicit existing and new clients Contacts in-house customers to foster additional business repeat bookings or referrals to other Brand Hotels Reviews individual goals on a quarterly basis recommends and takes appropriate actions to achieve objectives in key result areas Maintains proper flow of information within the hotel by reviewing sales work file of assigned accounts Analyses sales and market statistics to determine profitability of sold business and opportunities within the market Develop sales strategies designed to maximise revenue and yield Participates in the development of yield management strategies for the Hotel Maximises revenue from WRS by working with Reservation Services to market the Hotel appropriately and ensure current cost structures are reflected in the database Creates and implements marketing strategies which are designed to increase awareness in the local market Leverages marketing support provided by Brand Develops and implements public relations and advertising campaigns Ensure all materials used to market the Hotel are in accordance with brand standards Maximises productivity by ensuring that sold business is aligned with the Hotel s yield management strategies Qualifies prospective leads as to profitability Designs and proposes programs which meet the client s needs Negotiates and closes contracts with key customers Creates 100 guest satisfaction by providing Yes I Can genuine hospitality and by exceeding guests expectations Communicates and reinforces the vision for Yes I Can service to employees Ensures that employees provide Yes I Can genuine hospitality and teamwork on an ongoing basis Uses teamwork to support guests and employees Seeks opportunities to improve the customer experience by seeking customer feedback and develops strategies to improve Department and Hotel services in conjunction with the Director of Sales and Marketing Ensure that all staff maintain up to date administrative account of all sales activity and account information utilising computerised database system Fidelio Sales and Catering and Maximiser Represent the Hotel at relevant industry trade shows and events Ensure thorough understanding of all Brand sales programs including but not limited to Yes I Can Meetings Worldwide Hospitality Program Business Class Partnership Marketing Look To Book Monitor market and competitor activity and carry out ongoing research to establish sales opportunities Recommend and implement promotions as appropriate and in accordance with business plan Participate in weekly and monthly sales and revmax meetings Correlate monthly report for inclusion with monthly Sales and Marketing report At all times ensure brand integrity in all communication All marketing activity to be co-ordinated with the Director of Sales and Marketing Keep Manager promptly and fully informed of all problems or unusual matters of significance Maintains a high standard of personal grooming at all times in order to represent the Hotel in the best possible manner reflecting the public role of the position Be familiar with objectives strategies action plans and other marketing related information contained within the Hotel annual business plan Performs all duties and responsibilities in a timely and effective manner in accordance with established company policies and procedures to achieve the overall objectives of this position Maintains a favourable working relationship with all other hotel employees to foster and promote a co-operative and harmonious working environment At all times projects a favourable image of the Hotel to the public Perform other duties as requested by the General Manager or Director of Sales Job Type Full-time Work Location Remote
📌 Assistant Sales Manager (goa/ Mumbai/ Delhi/ Bangalore Based) (India)
🏢 Hard Rock International
📍 India
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