Duties and Responsibilities Supervise and mentor junior baristas ensuring high standards of service and product quality Manage inventory by tracking stock levels placing orders and receiving deliveries to maintain optimal supply Coordinate staff schedules ensuring adequate coverage during peak hours and managing time-off requests Prepare and serve a variety of coffee beverages ensuring consistency in taste and presentation Maintain cleanliness and organization of the coffee shop including workstations equipment and customer areas Handle customer inquiries and complaints effectively ensuring a positive experience for all patrons Monitor sales performance and assist in meeting sales targets through promotional activities and upselling techniques Conduct regular training sessions for staff on beverage preparation customer service and equipment usage Implement and adhere to health and safety regulations ensuring a safe environment for staff and customers Assist in developing new beverage recipes and seasonal offerings to enhance the menu and attract customers Skills and Qualifications To excel as a Senior Barista a combination of technical proficiencies and soft skills is essential for delivering exceptional customer service and managing a high-paced work workplace Extensive knowledge of coffee brewing techniques and equipment operation Proficiency in using point-of-sale POS systems for order and payment processing Exceptional customer service and communication skills Leadership abilities to train and mentor junior baristas Ability to manage inventory and maintain stock levels effectively Strong problem-solving skills to address customer concerns and operational issues Time management skills to prioritize tasks in a fast-paced environment Creativity in developing new beverage recipes and seasonal offerings Job Types Full-time Permanent Pay 20 000 00 - 23 000 00 per month Benefits Flexible schedule Food provided Paid time off Work Location In person

📌 Barista/all Rounder (Kerala)
🏢 CAFE FRABY
📍 Kerala