Job Title Device Grading Expert Location India Remote Responsibilities Utilize the provided app to examine images of phones focusing on all six sides of the device to evaluate its cosmetic condition Assess the condition of each phone within a few seconds adhering to predefined guidelines and criteria Maintain high levels of accuracy and consistency in grading phone conditions Adhere to SLAs and performance metrics established by the company Report any issues or discrepancies encountered during the grading process to the appropriate channels Ensure confidentiality and security of sensitive information related to phone assessments Qualifications Proficiency in using smartphone applications and technology-driven platforms Excellent attention to detail and ability to quickly discern nuances in phone conditions Ability to work in shifts including evenings nights weekends and holidays as required Solid communication skills both written and verbal Reliable internet connection and access to a suitable device for remote work Benefits Competitive compensation package with incentives based on SLAs and grading accuracy Comprehensive training and ongoing support to enhance grading skills and performance Work from home opportunity allowing for a comfortable and convenient work environment Joining a dynamic team dedicated to delivering high-quality services in the technology sector We look forward to welcoming motivated individuals who are passionate about technology and attention to detail Freshers are welcome Job Types Full-time Fresher Pay 10 000 00 - 15 000 00 per month Benefits Work from home Work Location Remote

📌 Customer Service Representative (India)
🏢 NorthLadder
📍 India