VOIS Intro About VOIS VOIS Vodafone Intelligent Solutions is a strategic arm of Vodafone Group Plc creating value and enhancing quality and efficiency across 28 countries and operating from 7 locations Albania Egypt Hungary India Romania Spain and the UK Over 29 000 highly skilled individuals are dedicated to being Vodafone Group s partner of choice for talent technology and transformation We deliver the best services across IT Business Intelligence Services Customer Operations Business Operations HR Finance Supply Chain HR Operations and many more Established in 2006 VOIS has evolved into a global multi-functional organisation a Centre of Excellence for Intelligent Solutions focused on adding value and delivering business outcomes for Vodafone VOIS Centre Intro About VOIS India In 2009 VOIS started operating in India and now has established global delivery centres in Pune Bangalore and Ahmedabad With more than 14 500 employees VOIS India supports global markets and group functions of Vodafone and delivers best-in-class customer experience through multi-functional services in the areas of Information Technology Networks Business Intelligence and Analytics Digital Business Solutions Robotics AI Commercial Operations Consumer Business Intelligent Operations Finance Operations Supply Chain Operations and HR Operations and more Skills and Responsibilites Key Points Proven experience in Linux Unix system administration and application support Strong knowledge of Oracle SQL and database management Proficiency in shell scripting and automation tools Familiarity with monitoring tools and techniques Understanding of networking concepts and protocols Excellent problem-solving and communication skills Ability to work independently and as part of a team Should have the Knowledge of deployment automation Key Responsibilities Provide technical support for Linux Unix-based applications and Oracle SQL databases Troubleshoot and resolve application and database issues in a timely manner Monitor system and database performance implementing necessary optimizations Perform regular maintenance tasks including patching upgrades and backups Collaborate with development teams to deploy current applications and database updates Create and maintain documentation for system configurations procedures and troubleshooting steps Should have the knowledge of the Unix shell scripting Implement and manage security measures to protect applications and data Respond to and resolve support tickets ensuring minimal downtime Should have knowledge hands-on experience with AWS Having knowledge of telecom domain will be an added advantage Qualifications Bachelor s degree in Computer Science Information Technology or a related field VOIS Equal Opportunity Employer Commitment India VOIS is proud to be an Equal Employment Opportunity Employer We celebrate differences and we welcome and value diverse people and insights We believe that being authentically human and inclusive powers our employees growth and enables them to create a positive impact on themselves and society We do not discriminate based on age colour gender including pregnancy childbirth or related medical conditions gender identity gender expression national origin race religion sexual orientation status as an individual with a disability or other applicable legally protected characteristics As a result of living and breathing our commitment our employees have helped us get certified as a Great Place to Work in India for four years running We have been also highlighted among the Top 10 Best Workplaces for Millennials Equity and Inclusion Top 50 Best Workplaces for Women Top 25 Best Workplaces in IT IT-BPM and 10th Overall Best Workplaces in India by the Great Place to Work Institute in 2024 These achievements position us among a select group of trustworthy and high-performing companies which put their employees at the heart of everything they do