Project Role Technology Support Engineer Project Role Description Resolve incidents and problems across multiple business system components and ensure operational stability Create and implement Requests for Change RFC and update knowledge base articles to support effective troubleshooting Collaborate with vendors and help service management teams with issue analysis and resolution Must have skills Infor Lawson Infor M3 Administration Infor S3 Lawson Administration Good to have skills NA Minimum 3 year s of experience is required Educational Qualification 15 years full time education Summary Manage Infor S3 and M3 customer application environments Troubleshoot and resolve any issues opened by the customer - Experience with Infor Lawson s3 applications like LSF landmark mscm LBI LSO etc -Knowledge of Infor Cloudsuite ION Infor OS a plus -Linux AIX admin and troubleshooting experience -Should have experience with configuring auto schedule jobs and troubleshooting jobs related logs -ADFS setup and configuration experience a plus -Understanding of ldap and user setup and maintenance -Lawson Security Administrator Lawson MS addins Infor Spreadsheet designer experience desired -Websphere install-config- maintenance and logs troubleshooting experience required ITIL based ticketing tool experience Infor S3 lawson landmark mscm lbi experience Infor M3 - Streamserve MEC deployments administration experience BSI installs and configurations YE CTP installs ITIL v4 Foundations certified Team Player Good Communication skills Ability to multitask and adapt to shifting priorities 24 X 7 rotational shifts Total experience 5 years Additional Information - The candidate should have a minimum of 5 years of experience in Infor Lawson Infor M3 administration - A 15 years full time education is required 15 years full time education About Accenture Accenture is a leading global professional services company that helps the world s leading businesses governments and other organizations build their digital core optimize their operations accelerate revenue growth and enhance citizen services creating tangible value at speed and scale We are a talent- and innovation-led company with approximately 791 000 people serving clients in more than 120 countries Technology is at the core of change today and we are one of the world s leaders in helping drive that change with strong ecosystem relationships We combine our strength in technology and leadership in cloud data and AI with unmatched industry experience functional expertise and global delivery capability Our broad range of services solutions and assets across Strategy Consulting Technology Operations Industry X and Song together with our culture of shared success and commitment to creating 360 value enable us to help our clients reinvent and build trusted lasting relationships We measure our success by the 360 value we create for our clients each other our shareholders partners and communities Visit us at Equal Employment Opportunity Statement We believe that no one should be discriminated against because of their differences All employment decisions shall be made without regard to age race creed color religion sex national origin ancestry disability status military veteran status sexual orientation gender identity or expression genetic information marital status citizenship status or any other basis as protected by applicable law Our rich diversity makes us more innovative more competitive and more creative which helps us better serve our clients and our communities

📌 Technology Support Engineer (Pune)
🏢 Accenture
📍 Pune