Responsible for overseeing all front-of-house hospitality resident services and concierge operations This role ensures exceptional service delivery smooth daily operations and a premium living experience for all residents and guests Oversee daily concierge desk operations and ensure consistent high-quality service Manage resident inquiries requests and escalations with professionalism and efficiency Maintain detailed records of service requests deliveries bookings and visitor approvals Serve as the primary point of contact for residents regarding amenities events and services Coordinate reservations for community amenities lounges meeting rooms facilities etc Organize and support community events gatherings and wellness programs Build robust positive relationships with residents to enhance satisfaction and engagement Oversee visitor management and access control procedures Collaborate with security teams to ensure resident safety and building integrity Handle emergency procedures professionally and calmly Job Types Full-time Permanent Fresher Pay 20 000 00 - 30 000 00 per month Work Location In person