Key Responsibilities 1 Operations Management Supervise day-to-day spa activities and ensure smooth operations Maintain cleanliness hygiene and ambiance of the spa as per company standards Ensure all treatments services and protocols are followed correctly Handle guest appointments billing check-in check-out process 2 Team Management Manage train and motivate spa therapists and front desk staff Prepare duty rosters and manage shift schedules Conduct regular staff meetings and performance evaluations Maintain discipline and professional grooming standards 3 Sales Revenue Drive sales of spa therapies packages and retail products Achieve monthly targets TAR vs ACH and reduce backlog Promote membership and festive offers to maximize revenue Track daily sales service reports and calling data 4 Customer Service Ensure excellent guest satisfaction and service recovery Address guest concerns feedback and complaints promptly Build robust client relationships and ensure repeat visits 5 Inventory Reporting Monitor stock levels of oils linen uniforms and equipment Raise purchase requests when required Maintain MIS reports sales calling complimentary check-ins staff attendance etc Send daily weekly and monthly reports to management 6 Compliance Safety Ensure compliance with company SOPs grooming standards and safety protocols Maintain proper documentation and records Ensure therapists follow hygiene sanitation and sterilization processes Key Skills Required Strong leadership and communication skills Good knowledge of spa operations and therapies Sales-oriented with target achievement mindset Good customer service and problem-solving skills Ability to manage a team and work under pressure Job Type Full-time Pay 20 000 00 - 30 000 00 per month Work Location Remote

📌 Spa Manager (India)
🏢 AADVIYA WELLNESS
📍 India