Role Delivery Excellence Coach DEC Qualification Graduate Postgraduate in Science Engineering Must Have Skills Strong knowledge on various SDLC lifecycles Knowledge on CMMI ITIL DevOps Agile methodologies Hands on experience in Agile Hands-on experience in facilitating large project teams accounts Hands-on experience in driving Improvements Hands-on experience in Quality Metrics analysis reporting and high maturity Experience in training project teams on Quality Management System Good oral and written communication skills customer facing experience Key Activities Process Advisory o Facilitate timely conduct of Project Kickoff Start Right and selection of suitable life cycle for project execution o Enable implementation of appropriate Estimation Methodologies Planning and Tracking Configuration process Change management process etc o Facilitate on service line specific frameworks tools activities templates checklists and engineering excellence frameworks o Facilitate effective Root Cause Analysis RCA and eensure project teams adopt and effectively use high maturity practices Proactive Risk Management o Conduct monthly reviews and participate in client calls to identify risks towards cost timeline and quality o Flag proactive risks in the project to leadership and participate in delivery reviews to track risks with the senior management Continual Improvements o Enable the projects to identify customer focused relevant and appropriate improvements process and engineering and help the projects as required in implementation reviews and closure o Highlight status issues risks challenges to Delivery and Delivery Excellence leadership as required in improvements initiatives Customer Management o Support aaccount level customer visits representing Delivery Excellence team and effectively articulating the Delivery excellence frameworks and its value proposition to the customer o Define customer specific process as required and support any customer reporting needs that needs Delivery Excellence support Industry frameworks standards models o Help the projects in preparing for the external assessment audit certification through trainings facilitations reviews and mock audits as required o Understand the regulatory compliance external customer audits assessments that is required for the account Learning Teamwork o Actively involve in learning newer aspects to ably support delivery team o Conduct internal KSS sessions o Collaborate work as a team and support team building o Support team mentoring and onboarding efforts About Virtusa Teamwork quality of life professional and personal development values that Virtusa is proud to embody When you join us you join a team of 27 000 people globally that cares about your growth one that seeks to provide you with exciting projects opportunities and work with state of the art technologies throughout your career with us Great minds excellent potential it all comes together at Virtusa We value collaboration and the team environment of our company and seek to provide great minds with a agile place to nurture new ideas and foster excellence Virtusa was founded on principles of equal opportunity for all and so does not discriminate on the basis of race religion color sex gender identity sexual orientation age non-disqualifying physical or mental disability national origin veteran status or any other basis covered by appropriate law All employment is decided on the basis of qualifications merit and business need

📌 Associate Delivery Excellence Manager (Tamil Nadu)
🏢 Virtusa
📍 Tamil Nadu