PR cum GRE Position PR cum GRE Public Relations cum Guest Relations Executive Department Restaurant Guest Relations Location Peninsula Redpine Hotel Andheri East Mumbai Reporting To Outlet Manager About Us Peninsula Redpine Hotel is a premium boutique hotel located in Andheri East Mumbai known for its exceptional hospitality elegant ambience and personalized service Strategically situated near the Airport Road Metro Station and Mumbai International Airport the hotel offers modern rooms excellent dining experiences and well-designed event spaces With a focus on comfort quality and guest satisfaction Peninsula Redpine is a preferred choice for business travelers families and corporate events in the city Job Summary The PR cum GRE is responsible for creating a warm welcoming and engaging environment for all guests visiting the restaurant This role combines guest relations and public relations responsibilities to ensure high guest satisfaction promote the outlet s brand image and enhance overall customer experience Key Responsibilities Guest Relations Greet and welcome every guest with a friendly and positive attitude Manage reservations guest seating and waiting lists efficiently Ensure VIP and repeat guests receive personalized attention Address guest queries feedback and complaints promptly and professionally Coordinate with service staff kitchen and bar teams for smooth guest service Ensure table visits check-backs and guest follow-ups are done regularly Public Relations Brand Promotion Represent the restaurant s brand in a professional and engaging manner Assist in planning promoting and supporting outlet events festivals and promotions Support the marketing team by facilitating guest feedback videos testimonials and social media interactions Build good relationships with guests influencers and regular patrons to drive repeat business Encourage guests to share positive reviews on platforms like Google Zomato Instagram etc Communication Coordination Update the Outlet Manager on guest concerns trends and feedback daily Maintain guest history preferences and special notes for personalized service Coordinate with all outlet staff for seamless operations Ensure timely communication between guest and operations team Skills Requirements Strong communication skills with a confident and pleasant personality Excellent interpersonal and relationship-building abilities Presentable energetic and guest-oriented Ability to manage pressure during peak hours Basic awareness of restaurant operations Social media friendly ability to interact with guests for content initiatives preferred Fluency in English and Hindi additional languages are an advantage Education Experience Minimum HSC Graduation preferred 1-2 years experience in Guest Relations or PR roles preferably in restaurants hotels Freshers with strong communication skills and personality may also apply Working Hours As per restaurant shift schedule Job Types Full time Permanent Pay 25 000 00 - 30 000 00 per month Benefits Food provided Leave encashment Provident Fund Work Location In person

📌 Pr Cum Gre (Maharashtra)
🏢 Peninsusla Redpine Hotel
📍 Maharashtra